in, Thanks James 4578 Guess Ill just have to do without on this telly. Will not purchase again. It is still working good? New 4k fire stick and it keeps going to the restart screen. Use a direct power source. Help? 17-06-2022 Product features. If your TV shows a no signal error message, try selecting another HDMI source via the TV remotes Input or Source button. It is very convenient having tested it ourselves, but being a streaming based service there are certain times when TV Player is down with many problems preventing users from watching live TV when they need it the most. There are several solutions for all the common reasons a Fire Stick won't work, including black screen problems, no signal issues, and media not loading problems. There are various ways to test and fix a Fire Stick thats not connecting to the Wi-Fi or not loading correctly. I think I did all the fixes aboveunplugged firestick, rebooted router, turned off tv and turned back on, pushed the two buttons on the remote changed batteriesno change. Having an issue too. The joy of watching TV went away when none of my HULU channels worked without delays and stopping, sooo not worth it. Step 1: Navigate to the Fire TV Stick Settings menu and select 'My Fire TV' option. I went to my garage and got my 12 pound hammer and smashed it to its. Well it sounds like everyone is having the same problems that Im experiencing all its doing is rebooting and it has fresh batteries, very Very frustrating, wish someone could help me fix this problem. Im curious if youre happy with it? May change to ROKU. I answered my question the fire stick does not work. How to Fix It When a Fire Stick Keeps Restarting, How to Fix It When Paramount+ Not Working on a Fire Stick, How to Fix It When Your Fire Stick Remote Is Not Working, How to Fix It When Fire Stick Keeps Optimizing, How to Fix It When There is No Sound on Fire Stick, How to Fix It When Spotify Is Not Working on Fire Stick, The 6 Best Fire Stick Alternatives of 2023, How to Fix It When Disney Plus Is Not Working on Fire Stick, How to Fix It When HBO Max Is Not Working on a Fire Stick, The 22 Best Amazon Fire Stick Apps for Movies, TV, News, and Music for 2023, How to Watch NFL Games on Firestick: Free or Paid (and All Legal). Ryan Perian is a certified IT specialist who holds numerous IT certifications and has 12+ years' experience working in the IT industry support and management positions. Remote works, TV works, internet works, but it was slow and sluggish, didnt want to obey commands from the remote. Ive tried everything. Have replaced batteries tried rebooting etc, but cannot even get the menu to restore factory settings. Just contact Amazon they gave me a new remote and all is fine now. Update your Fire Stick and its apps. Copyright 1995-2023 All Rights Reserved. If your device hardware is flawed, they may replace it for you if you are still under the original warranty. Mine is doing exact thing. How do you factory reset the firestick? How do I activate the STV Player on my TV? - Help & Support A Fire Stick not showing up on your TV screen after being turned on could be due to selecting the incorrect HDMI input. During this process, I have found that the update never updated and was halted at the 50% mark on the bar. I need a factory reset asap. Mine same thing. Step 7: Hold the Home button on your remote for 40 seconds, then release. Step 2: Navigate to Applications > Manage Installed Applications. If you're still having issues, try rebooting and resetting the device. Yup, same here. Make sure you are not trying to use any of these devices: A saving of $800, you're probably too busy thinking 'huh, laser TV?' Poor fire stick device. Siftware T-MSMDUEC 1372.2, B6970101/070204, BT-S, 13-01-2021 Amazon suks. I have deleted apps and still screen is interrupted with not enough storage. Help Please 4-5-22. same thing here, push home button & just blinks a red light for a while, thats it. First, if this is not a normal issue, you can restart both your Fire TV device and WiFi router. Much like the previous issue, one of the best things to do when faced with a Fire TV device that wont respond is to restart the device by holding the select and play/pause buttons at the same time for a few seconds. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. in, same problem. So if youre having trouble with your Firestick remote, the first step to take is try new batteries. Same thing! Sounds good to me! Check your TVs HDMI input. Possible YouTube app problem back again, plus internet speed different on Samsung TV vs iPhone and MacBook on same WiFi network. I think Amazon put out some shit OS that screwed so many devices. in, Older Samsung TV. That said, many of the most common issues can be cleared up by restarting your Fire TV Stick and sometimes your router as well. Any suggestions? As with most electronics, a good old restart can usually do a device some good. If the Firestick doesnt see your WiFi at all, then try to move the router and the Firestick closer together and remove any object, especially anything metal, between them if possible. Lets look at some solutions to common problems so that you can quickly get your Fire TV Stick back in working order. Please HELP, I bought a new one and after one day its doing it too, Ive had the same problem with both my TVs, after the upload, black screen only so I cant check or make changes, both became black within 24hrs of the update now useless. Any other ideas? Same problems with mineit was working just fine three days ago, then I went to turn it on in the afternoon and nothing. If your Firestick is only showing a blank screen, then the first thing to try is restarting the device. Plug the Fire Stick into an open HDMI port on your TV, and then set your TV to the correct input. Looking forward to receiving my new ROKU stick in 2 days. This process essentially restores the streaming stick to the way it came in the box. STV | The home of your favourite shows I think someone is messing with Amazon and their customers. All of these are very helpful if you can get the firestick to do anything except constantly reboot. Also, although the lasers are very bright, a proximity sensor will keep you safe from any potential (but unlikely) issues. In many cases, restarting the device and WiFi router can help. Firestick Not Working? [2023 Troubleshooting Guide] - Cloudwards Same thing. Now working fine. No reset on the stick that I can see! We should not have to pay for any new equipment if this is an Amazon problem already paid for. Changed batteries in the remote still nothing. Brad Stephenson is a freelance tech and geek culture writer with 12+ years' experience. This means youll have to go through the entire Firestick setup process again before using the device. Go to Home > Settings > Support > Self Diagnosis > Reset Smart Hub. Now its saying FireTV with three dots at the bottom of the screen. Sorry, an error occurred during subscription. Keeps scrolling rapidly by itself. Check your Fire Stick cast setup. After, navigate to the App & games section to install your application again. Wtf? You can watch the video or follow the instructions below: The STV Player app already installed on your smart TV. Click on the Join STV/Sign in button. Copyright 2007-2020 STV. I just bought a new fire stick after my previous one died after several years and after a month it is already jumping from program to program, never completing shows. To tweak the settings, you can take these steps: If you're on Amazon Fire TV, simply go to Settings > Device Options > Date & Time and make sure Automatic Time Zone is switched on. 2nd generation, says check connections, but other firesticks operate fine will not allow me to get to settings . By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. If your network wont connect, ensure that you are entering the correct password. Not sure what Fire TV device is right for you? There is sound on start-up when Fire Stick first appears on-screen, but not after that. Top 7 Ways to Fix Fire TV Stick Not Loading Apps - Guiding Tech That was over 2 hrs ago. Depending on which of these issues youre having, your most likely fix will change. I have had issues since 9 am cst this morning. If I want to watch something I have to plan 5 minutes ahead so I can reboot. My firestick comes on but when I get to home page and try to navigate between items, it takes off on its own and will not let me open any app. 11:50 AM If you turn your Fire Stick on and it sits on the logo loading screen, wait at least 10 minutes to see if the issue resolves itself. If you are not registered, you will now need to fill in the STV Player registration form. The Fire TVs remote uses a Bluetooth connection rather than an infrared one like more standard remotes. Yes Step 2: Scroll to the bottom of the menu and select Restart. You can try restarting your WiFi router as well. Most likely its the otg cable you have plugged into your fire stick that is causing the problem, unplug it and and any external drive and it will reboot the firestick ok, then reconnect your otg cable and external drive. Tied to watch Paper Girls and the tv screen went black, told me I had no wi-Fi connection, which I did and couldnt get out of the screen. This Fire stick seams to only work smoothly with Amazon Prime. Step 2: Release the buttons and wait 60 seconds before continuing. Search our help centre for help with out web site, Mobile apps or TV apps. This cleans up the temporary files stored on its storage and helps you start afresh. I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions. If your TV isn't up to date, you'll be able to download the latest software version, which could restore your . Mine started this same thing yesterday. Amazon helpful but Im about to bin the firestick and just buy a smart TV. So obviously the fire stick as a whole is having major issues. 10:30 AM All rights reserved. Help? Its stuck on the updating screen and I factory reset it twice. Is this true??? Doesnt Amazon have any responsibility responsibility. What is Amazon doing, outsourcing the problem to China to fix it. None of the issues anymore version 14 solved all issues for me, Amazon sucks, they are making sure our fire stick dont work I think we should stop dealing with amazon all together with everything else, My screen is completely black. Im sick of both of them. A Fire Stick not connecting to Wi-Fi is a common cause of apps and content not loading properly. I was going insane because like you said there was no time to do anything. I have a brand new out of the box 3rd generation Firestick which is for the 3rd in the house so I know how to set one up. QE49Q80TATXXU Software is up to date, 11-02-2022 Fire Stick works when connected directly to one TV but when connected through HDMI hub to be available to other TVs have good video but NO SOUND. 15-06-2022 Turned on/off the TV. Cookie Info: To find out how to manage cookies, see our cookie policy. Enter the following fields; first name, last name, create a password, date of birth, On your hunt for a new TV, you've probably read up on QLED and OLED technology, but what about laser TVs? Any ideas? . If you continue to use our Services without changing your settings, we'll assume you're ok with this. If your Fire Stick turns off by itself, there's likely a glitch. Frustrated and really annoyed. Its also a good idea to try a different HDMI port on your TV if there are multiple. Fire TV Stick versus Fire TV Stick 4K Max versus Fire TV Cube, Unable to share your screen to your Fire TV, This simple trick gets you 54% off an Amazon Fire TV Stick 4K, Bluetooth Multipoint finally arrives on Sonys best wireless earbuds. To factory reset your Fire TV Stick, follow the instructions below: Step 5: If prompted, enter your PIN, then select Reset. 1 is an actual 1+yr old fire tv the other was 1st gen LG which I loved. Is there any other easy way to factory reset?? Both have many problems mainly that on start up the full Home Screen does not open, and if it doesnt despite opening apps they dont work? We think you're going to love the frankly ridiculous Hisense 120-inch L9 Series TriChroma Laser TV for $5,200 instead of $6,000 at Best Buy. Firestick 4K not working since yesterday. Paramount+ has been problem for 6-8 weeks but this week its Disney too. in. A working Fire TV Stick is great, but its useless without your favorite media streaming apps. I guess its time to scout out alternative streaming sticks. I cant figure out why. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. I had that same issue with fire stick light. There are a couple of recommended fixes if apps are frequently crashing on your Fire TV. Sometimes I have to reboot but not always,I am new to fire stick and it looks like a bad product. My Roku TVs (3) never give me issues. UE46C5100 - MainBoard has been changed. I tried every suggested troubleshooting method but nothing worked. The constant rebooting is usually because of the external drive issues. Why you should buy the Hisense 120-inch L9 Series TriChroma Laser TV 01:55 PM Help us improve this article with your feedback. TV thinks my Roku is an Apple TV - how to change? The 2023 MLS season finally is upon us, with 13 games on Saturday, February 25, and one more on Sunday, February 26. @Maz6 Unfortunately not now compatible with your model but other options for viewing including external devices as explained in the article I posted earlier. 07:16 AM checked internet unplugged everything, it is ok with Netflix just TV channels. Either China or Russia. This will solve many of the most common issues. I only had 5% free space on the drive. Very disappointed!!! Sometimes a Fire Stick takes a while to load or install updates. me too today! Who needs to be held accountable? I only have firetv showing up on my screen and been reading for a long time. Turned it on the tv screen displays amazon. Amazons Fire TV Stick is one way of accomplishing such a task, but it isn't without its problems -- as with any other electronic device. 05:10 PM Tried few of the suggestions and none of them worked, My fire stick keeps on restarting on its own, dont know what else to do and I think Ive tried everything, My fire stick came up on the screen and said installing software but it wont install it it goes halfway through the Amazon screen comes up it goes off and goes back to the installation but its not installing anything and I cant go anywhere I cant get it off the installing. Then did all of the above nothing worked. Additionally, allow a total of 15 seconds for the operation. If the video keeps buffering, first reboot your device. I dont understand storage issues! They all work fine. No matter what your favorite media streaming service might be, youll need a way of getting the latest episode of The Umbrella Academy or The Boysto your television. 06:11 PM in. This just started on 3-19-2022. It looks like we are all having issues this month. Why does my Fire Stick turn on and off by itself? Now I turn it on and nothing happens its just a black screen. And you can watch every minute of any game this weekend for free as part of the inaugural matches on MLS Season Pass. Pre-installed STV Player App on Samsung TV no longer working Once the device is set up, check to see if your problem has been solved. Its located on Amazon software kindle and fire TV for free. It will work with Cochlear Nucleus 8, Nucleus 7, Nucleus Kanso 2, and Baha 6 Max sound processors. Mine is just showing a black screen and amazon, so what is the answer? I dont know what to do anymore. Once youve allowed your router to restart, run a speed test on another device thats connected to your WiFi and see if the results are what they should be. Select Settings > My Fire TV > About > Check for Updates to ensure you have the latest version of the Fire Stick's operating system and apps installed. I have a rental house where most annoying is the fact that the live menu is not working. Problem is then I have to disconnect everything else. Hi Chris, tv details as follows, not tried resetting the hub, should I? Mine did the same thing, spent an hour or so with tech on line. postcode and select your marketing preference. TV Player is the extremely popular streaming website for UK users, allowing them to watch free to air channels online using a username and password login only. March 1st and my stick says installing updates. Do the total did a total reset now its saying fire stick not able to update so it wont let me connect to restore after years of use no problems its all of a sudden Ive reset 50-100 fire sticks before never had this problem. I have new batteries and checked the connection in the back. 04:30 PM After 10 seconds I get a rapid flashing green light on my remote but no connection or download on my TV. Another common cause is the lack of sufficient power to the device to let it run properly or turn on as it should. It helps if I restart fire stick thru settings, but now Im having to do every e evening. So, I turn on whatever in the evening, and remove the batteries. Mine is doing the same thing. Problems like an Amazon Fire Stick not working, a black screen showing instead of media, and apps not loading properly are often occurring because of out-of-date software, internet connectivity issues, or an insufficient power supply. Mine doing same thingblack screen with white amazon logo. I dont have this issue with Chrome. Restart Your Fire Stick One highly effective method to fix many issues with your Fire Stick is to reboot your stick. 10 Troubleshooting Ideas For When Your Amazon Fire Stick Is Not Working Unplugged and reset router. Please try again later. It is very convenient having tested . My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GBOne Ui 5.0,Android 13 . Click on the 'Join STV/Sign in' button. STV Help and Support. My firestick still doesnt work. Your email address will not be published. You can also use your smartphone as a remote control for Fire Stick. Using Googles speed test is a good way to make sure your internet is working properly, and it will tell you whether you have the bandwidth for streaming along with your results. Restart your Fire Stick: Press Select and Play on the remote for 10 seconds to quickly restart your Fire Stick. Follow the instructions to sync video and audio output. I also just put fresh batteries in the remote, just in case. Today's tech news, curated and condensed for your inbox. Ive had my voice searching capable firestick for about 12 years now, and , it has always worked amazingly. TV Player down with problems, Mar 2023 | Product Reviews Youview: I hear a loud pop/static sound between every ad break. How do we get them to do that? I'm on an iOS device and get an Error Code 3 message. The service provider and seller, no one is responding. I have done everything that everyone else has done to no avail. Ive done everything unplugged the power from the stick, rebooted my wifi 3 times. You can retrieve them from Amazon. Im having the same problem and it just began happening last night. having the same trouble.