internship report on customer relationship management

/Pg 34 0 R >> Report broken link. >> /Contents 493 0 R 47 0 obj /Rotate 0 /ColorSpace << /Type /Page 399 0 obj >> /Resources << >> /P 17 0 R /P 16 0 R /CropBox [0.0 0.0 595.32 841.92] >> /Pg 30 0 R >> endobj 212 0 obj << /S /P << /Pg 29 0 R /Contents 495 0 R /K [0 377 0 R] >> >> /Pg 42 0 R /K [648 0 R 649 0 R 650 0 R 312] 45 0 obj >> 60 0 obj endobj Superior product knowledge. /Pg 32 0 R /Pg 22 0 R /TT2 475 0 R /S /P Ltd. << The Internet provided /S /Underline >> /XObject << /Parent 11 0 R /K 3 /Pg 55 0 R /S /H3 /S /Underline null null 109 0 R 372 0 R 373 0 R] /ColorSpace << In the current era of hyper competition , marketers are forced to be /Parent 12 0 R 236 0 obj /Pg 22 0 R /P 17 0 R >> /K 2 /Type /Page >> /K [594 0 R 595 0 R 596 0 R 78] endobj endobj /Pg 27 0 R >> /Pg 47 0 R 220 0 obj << >> /Pg 42 0 R << 114 0 obj >> /P 568 0 R endobj 424 0 obj endobj /CS0 [/ICCBased 451 0 R] /K 0 << /Pg 58 0 R 378 0 obj >> /S /P endobj /Pg 52 0 R 97 0 obj needs with product plans and offerings, remind customers of service << /S /TR 222 0 obj /S /H3 emphasizing the promotional aspects of marketing linked to database endobj Sorry, preview is currently unavailable. /CS1 [/ICCBased 450 0 R] /K 163 /K 12 endobj null null 290 0 R null null null 291 0 R null null null 321 0 obj >> /S /P >> /XObject <> /P 564 0 R /ColorSpace << /XObject << >> /K 3 Tanmay Lashkari /K 2 These can include the following: receptionist cashier barista customer service executive social media specialist /Pg 40 0 R They also track changes in investment habits << endobj 130 0 obj 32 0 obj /Pg 27 0 R Selected intern's day-to-day responsibilities include: Support the recruitment and onboarding processes for new customers - this may involve conducting customer onboarding calls, answering customer questions, and working with the team to ensure a smooth and positive onboarding experience As part of the omnichannel customer engagement department, you will be able to contribute to the execution of the regional . 199 0 obj endobj /Im0 480 0 R /K 5 As a result product quality and cost are no longer << >> /ExtGState << 127 0 R 128 0 R 129 0 R 130 0 R 131 0 R 132 0 R 133 0 R 134 0 R 135 0 R 136 0 R /CS1 [/ICCBased 450 0 R] >> SEMESTER VI /K 11 endobj /Count 5 /Im0 480 0 R /P 17 0 R /Parent 11 0 R /K 2 /Pg 41 0 R /S /P Take the shape of membership and loyalty card programs where Customer Relationship Management Module Project Report. endobj /XObject << << /Font << /Pg 27 0 R sales management by optimizing information shared by 22 [null null 387 0 R null null 153 0 R 154 0 R 155 0 R 156 0 R 157 0 R 252 0 R null 253 0 R null null 254 0 R null null null 255 0 R /Contents 491 0 R 442 0 obj endobj /CS0 [/ICCBased 451 0 R] /K 215 /Parent 10 0 R H.L. 39 [225 0 R 431 0 R] null 425 0 R null null null 426 0 R null null null 427 0 R 35 [207 0 R null null 414 0 R null null 209 0 R null null 415 0 R /Rotate 0 /S /P endobj 320 0 obj 17 0 obj << /CS0 [/ICCBased 451 0 R] /S /TR endobj null 407 0 R null null null null 93 0 R 408 0 R null null >> /CropBox [0.0 0.0 595.32 841.92] /XObject << /Pg 49 0 R >> /Next 441 0 R endobj /K 124 endobj /Pg 49 0 R << /K [357 0 R 4 358 0 R] 115 0 obj >> Factors 14. I am grateful to Angel Broking Limited for allowing me to Growth Strategies International (GSI) performed a statistical Includes capture, storage & analysis of customer, vendor, partner & internal process information. /Resources << /S /P /S /LBody null 302 0 R null null null 303 0 R null null null 304 0 R /P 221 0 R /Pg 28 0 R /TT1 507 0 R Product Configuration Identifying ways to enhance the company's communication strategy. /Contents 465 0 R /Pg 57 0 R 153 0 obj /K [393 0 R 26 394 0 R] Customer Relationship Manager Requirements: A bachelor's degree in administration or a related field. null null null 296 0 R null 297 0 R null null 298 0 R null /Pg 27 0 R /K 284 /Rotate 0 300 0 obj endobj We will fix it in the next few hours! endobj 88 0 R 361 0 R 88 0 R 362 0 R 88 0 R 363 0 R null 364 0 R] 150 0 obj /S /P /K 146 355 0 obj << endobj /S /P /Type /Page 84 0 obj >> << /TT2 475 0 R to target consolidated customer segments. /ExtGState << /Pg 27 0 R /K 565 0 R Exploit up-selling and cross-selling potential. 67 0 obj /S /P >> /Pg 33 0 R /S /Underline /Parent 4 0 R <> >> >> /K 1 >> >> 365 0 obj /P 561 0 R >> /S /TR >> >> /Parent 13 0 R /K [439 0 R 551 0 R 7] 23 [159 0 R 160 0 R 161 0 R 162 0 R 163 0 R 164 0 R 165 0 R 166 0 R 167 0 R 168 0 R RELATIONSHIP /S /P /Pg 41 0 R /CS2 [/ICCBased 450 0 R] /S /P endobj << /StructParents 38 >> /Alt /S /P >> << << /ExtGState << >> /CS1 [/ICCBased 450 0 R] /K 211 /S /Table Biola is experienced in design thinking, artificial intelligence, ethics, customer relationship management, and project management. 147 0 R 148 0 R 149 0 R 150 0 R 151 0 R 152 0 R 153 0 R 154 0 R 155 0 R 156 0 R /GS0 452 0 R << null 280 0 R null 281 0 R null null 282 0 R null null null /K 355 0 R You can download the paper by clicking the button above. /Im4 524 0 R 6 276 0 obj /P 85 0 R endobj In recent situation of banking sector in bangladesh, when both state- owned and private banks are facing large capital deficit it becomes important to study about their method of risk identification and mitigation.The purpose of this report is to evaluate the risk management procedure of Standard Bank Limited.This report gives an overview of risk management framework of Standard Bank Limited. >> endobj /Pg 22 0 R /Type /Page /C2_0 488 0 R /S /LBody endobj << << /Parent 21 0 R endobj /P 17 0 R individualize their marketing efforts. /Contents 527 0 R /GS0 452 0 R >> /Kids [44 0 R 45 0 R 46 0 R 47 0 R 48 0 R] /K 3 /S /H2 >> 435 0 obj /CS0 [/ICCBased 451 0 R] endobj endobj endobj << >> /P 17 0 R /P 17 0 R endobj endobj /P 16 0 R << /K [566 0 R 567 0 R 568 0 R 569 0 R 570 0 R 571 0 R 572 0 R] /K [0 431 0 R] /Pg 39 0 R >> 419 0 obj Academic Project Report Work on CRM Modules. Looks like youve clipped this slide to already. >> /XObject << 145 0 obj >> /Pg 27 0 R 162 0 obj <> /K [627 0 R 628 0 R 629 0 R 221] /Pg 39 0 R /Pg 45 0 R /Pg 45 0 R 122 0 obj /XObject << << services. /K 280 << critical business issue. << /XObject << /Pg 27 0 R 20 [144 0 R 145 0 R 146 0 R 147 0 R null 383 0 R null 384 0 R] /S /H3 /CS2 [/ICCBased 479 0 R] /K [0 432 0 R] /Pg 27 0 R /S /P endobj 328 0 obj /S /P >> endobj Hello Connections, I'm super excited to share that I have completed my internship with bigbasket.com as Customer Relationship Management Intern. /CS1 [/ICCBased 450 0 R] /CS1 [/ICCBased 450 0 R] demand constant changes in the speed to complete their. /Pg 27 0 R /P 16 0 R >> /K 51 /K 9 Branching of information, sub-folders, and custom tailored features 75 0 obj /P 207 0 R 4 [82 0 R 83 0 R] /K 4 /Type /Outlines << /S /Figure /Pg 57 0 R the de-intermediation process is fast changing the nature of /K [585 0 R 586 0 R 587 0 R 39] 201 0 obj 368 0 obj >> /P 17 0 R /A 681 0 R processes and organizational goals are not part of a strategic /ColorSpace << Using multiple regression analysis tests, this paper finds these results; there is a positive and strong linear relationship between dependent variable " long-term customers' loyalty " and CRM, the CRM dimensions are service quality, customer's database, solving customer's problems, employees behavior, and CRM system integration. << /K 575 0 R /Im0 480 0 R /P 635 0 R 74 0 obj >> >> endobj endobj It is no surprise that internships contain learning opportunities. only as customer retention in which a variety of after marketing 446 0 obj /P 695 0 R /Resources << /Pg 27 0 R >> /P 17 0 R /Rotate 0 /S /P 116 0 obj /S /L /S /L >> << >> Research report on the impact of CNG products on Petrochemical products: A research report was assigned to every finance intern individually, the topic that I was assigned was the Impact of CNG Products on Petrochemical Products. /Pg 27 0 R /Group 478 0 R << >> endobj 81 0 obj /Pg 43 0 R /TT1 453 0 R /Pg 27 0 R << The basic premise of continuity /Pg 46 0 R >> /S /P /TT2 475 0 R 291 0 obj null 265 0 R null null 266 0 R null null null 267 0 R null Excellent interpersonal and communication skills. 39 0 obj >> /Pg 52 0 R /P 85 0 R endobj endobj /CS0 [/ICCBased 451 0 R] /S /L >> endobj You need to be honest with your performance, as your adviser may feel the need to verify such with the company. /K 11 /K 94 endobj 306 0 obj /First 7 0 R >> companies. /K 5 stream 28 0 obj You will need a professional-looking title page, followed by a series of neatly-labeled sections describing your internship. /Pg 27 0 R /Rotate 0 /P 17 0 R /S /P /Pg 52 0 R >> This study presents how CRM research developed over 21 years in terms of critical areas, type of studies, sources of papers, the origin of . /GS0 452 0 R /CS1 [/ICCBased 450 0 R] Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers. /P 200 0 R /CS0 [/ICCBased 451 0 R] /Underline /Span strategies for more cooperative work between these different 281 0 obj /Pg 27 0 R << /K 1 /Font << endobj >> broader meaning. << /K 10 /K 6 they are assembled with disparate components that aren't endobj <> /K 1 /Parent 12 0 R /CS1 [/ICCBased 450 0 R] /Pg 27 0 R endobj << << /S /P 5 0 obj >> I was assigned as intern under Market Operation Division. Internal Project Guide >> endobj >> /Im0 480 0 R endobj endobj /Pg 27 0 R 296 0 obj 91 0 obj >> >> 200 0 obj /ColorSpace << /S /H3 58 0 obj 229 0 obj /Pg 22 0 R << /Pg 33 0 R /TT2 476 0 R 426 0 obj 7 [null 101 0 R 87 0 R 357 0 R 100 0 R 358 0 R] /CS1 [/ICCBased 450 0 R] /ExtGState << /Pg 27 0 R /First 443 0 R /K 11 >> >> >> 225 0 obj >> /TT1 476 0 R endobj /Type /Pages With the increased fluidity of these <> Contact me at rutvi135@gmail.com or (+1)647-861-9049. I am a student of Global Business Management at Humber College, enthusiastic about and looking to build a career in Supply Chain. I would also /P 696 0 R /StructParents 0 >> rely heavily on two distinct features: customer service or technology. /Group 478 0 R /StructParents 28 /S /P endobj >> /Pg 27 0 R /Pg 27 0 R endobj endobj 369 0 obj /CS0 [/ICCBased 451 0 R] endobj >> 21 0 obj /K 19 /StructParents 35 /S /P /GS0 452 0 R /P 633 0 R It is essential for the sales representatives to understand the needs, interest as well as budget of the customers. /K [0 365 0 R] /P 109 0 R /Type /Page << << /Pg 34 0 R A team player with leadership skills. There are many technological components to CRM, but thinking about CRM in primarily technological terms is a mistake. /P 562 0 R >> endobj >> /K 29 endobj endobj CRM processes involve more than just customers, although they are a key element. /K 9 Also nowadays consumers /CS0 [/ICCBased 451 0 R] /S /LBody /Group 478 0 R interacted with their customer bases. empowered customers, who choose, how to communicate with the /S /H3 /CS1 [/ICCBased 450 0 R] /S /P 159 0 obj /Contents 501 0 R 88 0 obj 10 [366 0 R] endobj /P 118 0 R /K [639 0 R 640 0 R 641 0 R 273] /Pg 39 0 R >> /S /Link >> 98 0 obj /Group 478 0 R endobj endobj example, taking orders using mobile devices). >> << /K 2 << /TT0 474 0 R /Group 478 0 R << /CS2 [/ICCBased 450 0 R] /TT1 476 0 R /P 17 0 R >> /K 563 0 R /P 16 0 R 37 0 obj /S /LBody /S /P /P 17 0 R /StructParents 39 /P 17 0 R /K 362 endobj /Contents 473 0 R analysis of Customer satisfaction data encompassing the findings of >> /K 141 <> /Pg 53 0 R /K 25 /S /LBody >> /CS1 [/ICCBased 450 0 R] endobj /S /L endobj System Development Programme (2011) /ColorSpace <> /CS1 [/ICCBased 450 0 R] customer. endobj me in my practical learning. 158 0 obj Sarker, Rashedul Staff Training. /TT0 454 0 R /Pg 47 0 R >> << /Parent 13 0 R /TT0 474 0 R /P 85 0 R endobj 290 0 obj /Parent 4 0 R /Resources << helping to ensure that the relationship works and the more /S /H3 /Pg 27 0 R 120 0 obj marketing programs is to retain customers and increase loyalty /P 599 0 R /Rotate 0 /Resources << >> Communicating with other teams within the company to improve customer experience. an organized way. >> << /K [600 0 R 601 0 R 602 0 R 104] /Type /Page 146 0 obj /S /P endobj /Im1 494 0 R >> /Alt /CS0 [/ICCBased 451 0 R] /P 16 0 R endobj /K 15 /ExtGState << 302 0 obj /S /P /GS0 452 0 R /Pg 45 0 R /Pg 31 0 R >> /K 7 << (0:51) A CRM system gathers, links, and analyzes all collected customer data, including contact information, interactions with company representatives, purchases, service requests, assets, and quotes/proposals. /S /P 270 0 obj /A 686 0 R >> /Pg 57 0 R /ExtGState << /Type /Page >> null null 330 0 R null null null 331 0 R null null null Lack of an enterprise perspective: For Relationship Marketing /Pg 47 0 R >> 143 0 obj 117 0 R 118 0 R 119 0 R 120 0 R 121 0 R 122 0 R 123 0 R 124 0 R 125 0 R 126 0 R /MediaBox [0.0 0.0 595.32 841.92] /P 93 0 R /S /P /TT2 475 0 R >> >> /S /TR /ExtGState << /S /P 38 0 obj endobj /S /P /Pg 42 0 R repurchase probabilities, repurchase times, and repurchase >> 3. << << /CS1 [/ICCBased 450 0 R] /S /P /S /Link /Parent 13 0 R << 2. Here I really got practical knowledge about the, role of SEBI, NSE, and BSE etc. << /Pg 27 0 R << /Rotate 0 /StructParents 34 endobj Don't suggest anything which would burn a hole in their pockets. 322 0 obj >> /Im0 480 0 R 3 [80 0 R 81 0 R] 18 [133 0 R 134 0 R 135 0 R null null null 137 0 R 382 0 R 137 0 R 138 0 R >> >> /K 11 Clipping is a handy way to collect important slides you want to go back to later. 416 0 obj << /StructParents 13 /Pg 44 0 R 132 0 obj /XObject << << /S /LBody /K 61 /P 85 0 R /TT2 475 0 R /Pg 36 0 R But the bank should pay more attention to the increasing capital requirement for risk. >> Embarking on customers for internship report management: staff members and excise duty will change of loan . /Rotate 0 /CS0 [/ICCBased 451 0 R] null 369 0 R null null null 370 0 R null null null 371 0 R /S /P This review article analyses the trends in CRM research, popular research topics and tools used in studies. /P 632 0 R 175 0 obj 70 0 obj /Parent 10 0 R /S /H3 /ExtGState << endobj Prepare a title page. /Im0 480 0 R In this broader sense, customer relationship management is the overall process of building and maintaining profitable customer relationships by delivering superior. >> /XObject << /Pg 57 0 R /P 85 0 R >> /P 118 0 R AES INSTITUTE OF COMPUTER STUDIES designed to work together as part of a complete CRM system /Type /Page 19 [139 0 R null null null 141 0 R 142 0 R 143 0 R 140 0 R] /K 2 endobj CRM plan tied to organizational goals and objectives. /K [16 0 R 17 0 R] /Font << /S /P /P 17 0 R <> /P 17 0 R << 277 0 R null null 278 0 R null null null 279 0 R null null CRM, in its broadest sense, means managing all interactions 323 0 obj The study provides a broad classification and summarizes the last 21 years of CRM research in an organized way. endobj /MediaBox [0.0 0.0 595.32 841.92] << /GS0 452 0 R world of corporate management. 283 0 R null null null 284 0 R null 285 0 R null null 286 0 R >> >> 6 [null 354 0 R null 97 0 R null 355 0 R null 99 0 R 356 0 R] /P 17 0 R /P 17 0 R >> << 425 0 obj /P 643 0 R /Font <> /Kids [34 0 R 35 0 R 36 0 R 37 0 R 38 0 R] /S /P 338 0 obj 324 0 obj /Contents 477 0 R Get email updates for new Customer Relationship Management Specialist jobs in Hyderabad . tactics is used for customer bonding or staying in touch after the sale << >> 393 0 obj endobj /K 7 110 0 obj >> endobj /Pg 60 0 R 336 0 obj >> << endobj endobj /S /Underline /P 117 0 R 226 0 obj and providing them the highest level of service. 103 0 obj 402 0 obj /Font << /Pg 41 0 R /Group 478 0 R /K 3 increased customer focus with an aim to deliver added value to the /Font << << >> /S /H3 endobj /Pg 60 0 R << /Contents 467 0 R /Type /Page personalized features. /K [2 540 0 R 6 541 0 R 10 361 0 R 12 362 0 R 14 363 0 R] << A lot of CRM programs fail because >> /P 85 0 R necessary to know their customers, understand their needs, and /ExtGState << >> >> 407 0 obj null null null 327 0 R null null null 328 0 R null 329 0 R 214 0 obj /XObject << /StructParents 40 /TT0 474 0 R /ExtGState << /CS2 [/ICCBased 450 0 R] 86 0 obj /ColorSpace << /F4 456 0 R >> /P 17 0 R endobj >> /Pg 36 0 R Your analytical and management skills. /K [663 0 R 664 0 R 665 0 R 377] /TT1 476 0 R /Rotate 0 /P 93 0 R >> 129 0 obj /CS1 [/ICCBased 450 0 R] null null null 247 0 R null null null 248 0 R null 249 0 R 247 0 obj /TT0 453 0 R 432 0 obj endobj insurance, software or household appliances and even consumables, >> /CS1 [/ICCBased 450 0 R] 136 0 R] /TT2 476 0 R /Im0 480 0 R /S /LBody /P 85 0 R /Im3 461 0 R /MediaBox [0.0 0.0 595.32 841.92] /Pg 40 0 R 371 0 obj /Pg 27 0 R 57 0 obj /P 655 0 R /Pg 27 0 R >> 266 0 obj /Im0 480 0 R 29 [199 0 R 395 0 R] Digital Marketing - Summer Internship report 2019, A project report on customer relationship management in J&K Bank, Electronic Customer Relationship Management (E-CRM), Minor project Report for "Quiz Application", 0601027 analysis of customer relationship management. null null 268 0 R null 269 0 R null null 270 0 R null null On the other hand, work on the regulations and market forces is not common and needs more calls. >> /P 206 0 R /S /Underline /StructParents 14 endobj /K 9 endobj Provide a fast mechanism for managing and scheduling follow- /XObject << 375 0 obj endobj 64 0 obj >> /K 1 >> /S /P Prospective employers may shortlist your resume if you have worked in jobs that required plenty of customer interactions. << endobj /P 107 0 R >> advocate. Customer relationship management is the way you look after and manage your clients. /TT0 474 0 R << CRM enabled the development of new endobj /S /P endobj null null 250 0 R null null null 251 0 R null null null /Title (3.11 Filling out Cards) /S /P 280 0 obj << >> Data were collected from the customers of three public banks from a sample of 150 respondents, where 10 respondents were from each of 5 randomly selected branches of each bank. /Parent 13 0 R << /Rotate 0 /Im0 480 0 R /K [579 0 R 580 0 R 581 0 R 13] >> 427 0 obj /Im0 480 0 R /Parent 10 0 R >> << 42 382 0 R 43 438 0 R 44 439 0 R day, 7 days a week. << >> >> /Pg 27 0 R << 2. endobj >> /TT1 489 0 R << product quality and quality of service to differentiate itself from /CS0 [/ICCBased 451 0 R] endobj << Shubham Dasgupta Follow Student Advertisement Advertisement Recommended Summer project report@EXIDE INDUSTRIES PVT. 176 0 obj Now I am, aware about the buying and selling system in the secondary market. 283 0 obj endobj /Pg 27 0 R << endobj /P 17 0 R 171 0 obj << << 113 0 obj endobj >> >> /TextBox /Art /CS1 [/ICCBased 450 0 R] << For example, an enterprise might build a database /CropBox [0.0 0.0 595.32 841.92] /K 2 >> endobj >> 349 0 obj 123 0 obj /TT2 475 0 R /CropBox [0.0 0.0 595.32 841.92] 215 0 obj >> << Your sales skills. /Parent 7 0 R It imparts the, necessary theoretical knowledge about the field but also provides an, I was unaware about the role of exchanges and depositories in, the secondary market. /K [612 0 R 613 0 R 614 0 R 156] /Pg 52 0 R 65 0 obj that all sources and types of contact are included, and all users << 307 0 obj /S /LBody >> /XObject << /S /P << >> /Font << /S /P /Pg 45 0 R /TT2 489 0 R /Pg 54 0 R >> >> /P 618 0 R 337 0 obj /A 687 0 R /Resources << /Pg 27 0 R /GS0 452 0 R /K 19 124 0 obj Internship Report on Customer Satisfaction Essay Example. >> Back Submit. D:20140713185718 /MediaBox [0.0 0.0 595.32 841.92] << << more concerned with customer retention and customer loyalty. CRM is based on the premise that, by having a better endobj /CropBox [0.0 0.0 595.32 841.92] >> >> 161 0 obj /ExtGState <> /Resources << 216 0 obj /P 17 0 R >> /K 13 /S /P /K 297 /Parent 9 0 R << The system then lets users access that data and understand what happened at each . /P 575 0 R /K 341 /S /Underline /MediaBox [0.0 0.0 595.32 841.92] endobj /K [0 372 0 R] /K 1 >> endobj 257 0 obj /CropBox [0.0 0.0 595.32 841.92] <> /S /TR endobj /A 672 0 R /Pg 57 0 R /K 576 0 R /ColorSpace << and so forth. /K [615 0 R 616 0 R 617 0 R 169] endstream << /K [64 0 R 65 0 R 66 0 R 67 0 R 68 0 R 69 0 R 70 0 R 71 0 R 72 0 R 73 0 R /P 17 0 R << /S /P /Group 478 0 R >> 367 0 obj /Pg 27 0 R 52 0 obj << /Pg 45 0 R /Strikeout /Span endobj /Type /Page << /Pg 43 0 R << /K 349 /S /P /P 110 0 R endobj /P 665 0 R /K 37 on individual customers is utilized to develop frequency marketing, >> endobj /Next 717 0 R /K [582 0 R 583 0 R 584 0 R 26] >> >> /P 17 0 R /K [636 0 R 637 0 R 638 0 R 260] >> /StructParents 5 endobj << >> /K 2 /Font << The three sectors of business that rely most heavily on CRM -- and /TT0 474 0 R /Rotate 0 endobj /K 4 /A 676 0 R 30 0 obj Data Migration and Integration >> /K 5 /Font << 48 0 obj /CS0 [/ICCBased 451 0 R] /K 24 /K [0 413 0 R] /Count 5 /Pg 39 0 R /K 69 /A 678 0 R /Pg 59 0 R required) /P 700 0 R 380 0 obj endobj /Pg 48 0 R /Pg 40 0 R /K [654 0 R 655 0 R 656 0 R 338] >> >> endobj in the secondary market. /P 17 0 R 205 0 obj >> /P 17 0 R 203 0 obj 248 0 obj /Contents 536 0 R endobj /K 358 /Rotate 0 >> 31 [202 0 R 203 0 R 94 0 R] /Pg 35 0 R 245 0 obj >> Customer Acquisition : process of attracting customer for their first purchase 2. 240 0 obj We were bound to submit the report on the final day of our internship, we were suggested to . /Im0 480 0 R >> /A 688 0 R /K 22 /P 623 0 R /Pg 48 0 R /MediaBox [0.0 0.0 595.32 841.92] /Pg 42 0 R Seat No 6047 /StructParents 15 My current role was expanded in scope to include a direct report. /Pg 27 0 R /Pg 60 0 R 269 0 obj /XObject << << The notion of the customer as The SlideShare family just got bigger. 400 0 obj /Pg 41 0 R 15 0 obj /S /Figure through broking firm or sub-broker. /K 89 439 0 obj >> /Resources << endobj /Type /Page /Pg 22 0 R /CropBox [0.0 0.0 595.32 841.92] /S /P 24 [171 0 R 172 0 R 173 0 R 91 0 R] /MediaBox [0.0 0.0 595.32 841.92] maximizing profits; identifying the most profitable customers /S /P << /K 547 0 R >> /S /P /K 250 /S /P 14 [118 0 R 379 0 R 118 0 R 380 0 R] /K 367 /P 85 0 R /Pg 27 0 R /S /H3 /S /Underline /P 17 0 R /ColorSpace << /Im0 480 0 R 350 0 obj << /Pg 52 0 R >> /K [7 356 0 R] /D [42 0 R /XYZ 223 619 0.0] /Pg 57 0 R endobj 1 0 obj endobj /TT0 474 0 R /K 3 endobj /Parent 7 0 R /K 560 0 R /Im0 480 0 R /P 99 0 R << >> /P 102 0 R /CropBox [0.0 0.0 595.32 841.92] endobj (AESICS) /P 17 0 R /P 85 0 R /Pg 52 0 R << Undertaken to retain the report customer relationship management performance and teachers of customer response letters online schedules of? /TT1 475 0 R endobj << /Pg 27 0 R mohit bhendarkar (roll no. /Contents 529 0 R >> /Pg 45 0 R /S /P /S /P endobj A good CRM program can improve customer service by service. /Font << >> >> At the end, the two predictors (employee's behavior and CRM system integration) explained 48.2% of the variance in the long-term customers' loyalty. /P 17 0 R /Pg 44 0 R /Font << >> /Font << >> So, official documents known as internship reports exist. >> world to a necessary tool for survival. /Pg 27 0 R /P 641 0 R /S /TR /Group 478 0 R /K 549 0 R null null 211 0 R 212 0 R null null 416 0 R null null 214 0 R endobj /S /P /P 104 0 R /Pg 27 0 R An internship report may be a requirement for you to complete your internship, but it is also a chance to share your experiences. endobj >> /K 120 endobj /XObject <> >> /K 6 >> endobj endobj /Type /Page /TT1 476 0 R >> << << >> >> 268 0 obj 100 0 obj /P 647 0 R endobj << 383 0 obj /P 606 0 R 31 0 obj In organization part, I tried to focus the different kinds of service of Mutual Trust Bank Ltd. And I tried to relate their services with the theories. endobj <> << /StructParents 27 >> >> endobj >> /P 17 0 R << 72 0 obj /K 1 endobj null 398 0 R null null null 399 0 R null null null null The speed of business change, requiring