They found that the ticket sellers began listing more higher-quality tickets located closer to the event stages, consistent with buyers purchasing more expensive tickets. Ticketmaster on Tuesday called the demand "historically unprecedented." But it becomes a "buyer beware" type market, experts said. New Shows Announced in the U.S.! display: none !important; Why can StubHub sell tickets for less than Ticketmaster? Whereas for StubHub, the case is different and they have a wide range of limitations allowing fewer people to return empty-handed. Compare the prices of the tickets and put a lower sum to get your ticket sold easily. No one else can do that. If none of these work, you might have to pay the Stubhub penalty for your inability to deliver the tickets. Why can't I sell my tickets through my Ticketmaster account? Some Taylor Swift fans who bought seemingly legitimate tickets have already discovered they were duped. If you are a reseller of the ticket, it will cost you the listing price based on the face price you have allotted to each ticket. These results implied that the hidden-fee buyers were misinformed about the total purchase price. You do not want to waste your money and the tickets will mostly not be refunded. Ticketmaster vs Stubhub: Which Is Right For You? [2023] You would transfer the tickets from your Ticketmaster account to the buyer's email address. Please consider making a one-time contribution to Vox today. Tickets for A Night of Professional Championship Boxing - Fight Night 17 @ York Hall | Sat, 17 Jun 2023, 17:00 | Browse ticket types & offers | View seating map . We are changing the way you register and sign-in to the StubHub Community. In case you were thinking if the website allows negotiation, they do not. AMC has its own ticketing app, and a Facebook integration, but it still has to pay to process those transactions. That makes it the best option if you want to get tickets before they sell out, but you're not sure you're 100 percent committed to the event yet. In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. Please enter a valid email and try again. In case you do not have a specific event in mind, you can browse by the categories or choose any from the top-selling ones. After clicking on every continue option, itll search for the best available tickets according to your criteria. You can enter the barcode of the ticket for them to get a hold of the important details. Alex Murdaugh sentenced to two life terms for murdering his wife and son. Seating Area: 104. "There are almost so many [secondary sellers] that you just can't keep up," Cobb said. Because the site differs from traditional retailers in that its a two-sided marketplace, with sellers who are individual users, the researchers wanted to know how the sellers responded to the price structure change. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. Is that normal? If this does not help you, the customer support team of the company is always ready to help you out anytime and anywhere, after you give them a call. Many will have different ticket options and prices for the same event, so it helps to compare both before you make your purchase. Or maybe at least know why all of a sudden I cant transfer tickets. The prices of the tickets sold at Ticketmaster will vary according to their demand on every platform. Vivid: $271 - $515. Overall, the StubHub users who werent shown fees until checkout spent about 21% more on tickets and were 14% more likely to complete a purchase compared with those who saw all-inclusive prices from the start. You would transfer the tickets from your Ticketmaster account to the buyers email address. [2022]. [2022], Gametime vs Ticketmaster: Which Is Better For You? It hasnt even been five years since Ticketmaster settled a class action lawsuit requiring it to pay out $400 million to more than 50 million ticket buyers who were charged unexplained order processing fees and UPS delivery fees that werent actually spent on anything in particular. Hidden-fee users were then more likely to go back and search other ticket listings. It has tickets to book online like theatre, family events, sports, concerts, and other events. That doesnt make it true. Privacy Policy. Solved: Ticketmaster won't let me transfer tickets - StubHub Community By using the service's Fan Codes and Coupon Codes, you can save a chunk off your total order. Thats the reason the StubHub experiment didnt work. Garth Brooks Background. Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM Saturdays, and 9 AM to 6 PM Sundays. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. Full refunds from participating venues within 72 hours of ticket purchase. By choosing I Accept, you consent to our use of cookies and other tracking technologies. It allows you to sell the tickets and transfer them to a new owner. How do I sell my tickets on the Ticket Exchange? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Yes Complete refunds for cancelled events. Not looking for Taylor Swift? Please list the steps on how to do this. Not looking for Taylor Swift? The study, co-authored by Tadelis and forthcoming in Marketing Science, set out to better understand how drip pricing affects both the quantity and types of ticket purchases through a large-scale, real-world randomized experiment. Close to 7,000 people wrote to the Federal Trade Commission (FTC) during an open-comment period about online ticket sales at the end of last year. Minutes later, he started to read another Please explain how a 15-dollar convenience fee is fair and trailed off. There are a few main reasons why someone may choose to buy from StubHub instead of through an official source like Ticketmaster: You can buy tickets on StubHub before the general public without needing to look for a presale code. That lawsuit, originally filed in 2003 by angry Wilco and Bruce Springsteen fans, paid out anybody who had bought tickets on the Ticketmaster website between October 21, 1999 and February 27, 2013. The whole thing took an hour, and at the end, there was no consensus on how to make ticket fees more fair. Monday - Friday, 10:00 a.m. - 4:00 p.m. It allows you to become the original seller or the reseller by following a few easy steps and rules. These are often attempts to steal your personal information or credit card number, Gray said. The reason the tickets are cheaper on one provider over another is because of the same logic that goes in the hotel rooms certain companies by certain amounts of Blocks of rooms and StubHub obviously purchased a larger block of tickets then did Ticketmaster does allowing them to sell them cheaper good night oh and one thing you might wanna watch Ive already tried calling, using their chat and email. Select the tickets you'd like to sell and click "Sell." 5. ET. While everyone seems to understand that the fees are both 1) very high and 2) seemingly nonsensical, it is less clear why theyve been allowed to get this way and whether theres any chance at all that they might change. Its a particularly effective strategy for online sales, which in the past two years has overtaken brick-and-mortar shopping. There was a $19.50 delivery fee to cover expenses of mailing a ticket; a $4 facility charge set by the venue; a $4.25 order processing fee shared between the ticket seller, Ticketmaster, and. The Gator Ticket Office is located between Gates 1 and 2 on the west side of the Ben Hill Griffin Stadium. According to the GAO study, while sporting event ticket fees average 20 percent of face value, concerts are even worse, averaging 30. Sat, 17 Jun 2023, 17:00. When you sell tickets through the service, there aren't any fees for listing. Required fields are marked *. Once you find a ticket, have a look at the ticket details then go for the well-suited delivery method. On SeatGeek, you get their "Buyer Guarantee." Vivid Seats provides a "100% buyer guarantee." Ticket Transfer FAQs - Ticketmaster Help Google Pay. If available, select the ticket (s) you want to sell and click Continue. Ticketmaster should be able to confirm this for you. The prices fluctuate according to the value of the tickets. why does ticketmaster pay you after the event 2. Search by team, venue, artist, or event. It employs mostly professional independent ticket brokers who undergo a strict vetting and ranking process, so it's fairly reliable, too. This tends to be less egregious than the fees imposed by the competition. The number of fees applicable in Ticketmaster varies depending on the event, pricing, and where the ticket is being purchased from. Sign up for free newsletters and get more CNBC delivered to your inbox. With that said, you may still find yourself dealing with some additional checkout fees. Before buying, do one last check of the website's URL domain name to ensure you're buying from "ticketmaster.com" and not "ticketfaster.com," for example, Cobb said. Fans accessed Taylor Swift tickets this week via a presale offer for Capital One cardholders; those tickets are no longer available. Different events have different buyer fees. Fees of this size are a common source of confusion and ire. The next question was about unfair fees, and how the food available for purchase near the auditorium was marked up to three times its market value, and Ostheimer did not finish reading it. Prior to the fall of 2015, when the experiment began, StubHub had displayed all-inclusive prices when a user first arrived on the site looking for tickets. Ostheimer said no, sorry, he would be using the preselected question cards. On the landing page, you will witness a big white box through which you can start searching for events directly. Selling online, especially the ticket you have already bought under your name was never an easy task until Ticketmaster stepped in. [2022], TickPick vs StubHub: Which Is Better For You? Getting your tickets you bought on StubHub : StubHub Why are there all these different fees, Patti-Anne? he read off of one question card (directed at Ticketmasters Patti-Anne Tarlton, an executive vice president present on the panel). The customer support includes full refunds on canceled events and attempts to find replacement tickets should you have any issues. TicketLiquidator. The guide from the brand will help you list your ticket on the website. Absent more tickets becoming available to the general public later, fans may think it's necessary to turn to the "secondary" market to score a seat meaning, from sellers other than Ticketmaster. There are a lot of differences between StubHub and Ticketmaster. Social media is another potential landmine for fans, Gray said. Create an account to follow your favorite communities and start taking part in conversations. Sometimes shows are not eligible for transfer until closer to the event date so you need to find that out from Ticketmaster or maybe the venue. Extra Tickets? StubHub Isn't Your Only Option to Profit Secondary sellers often buy up tickets from primary sellers in bulk with the help of "bots," and then resell them at a higher price, a practice known as ticket "touting.". [2022], Gametime vs StubHub: Which Is Better For You? "This is the ultimate dream and nightmare at the same time," Farwell added, referring to the strong demand for live events after the pandemic-era lull. A Night of Professional Championship Boxing - Fight Night 17 The prices of tickets available on this platform differ from the actual face value of the ticket. My tickets wont transfer and I have the right email (checked for spelling etc) I just get a there was. StubHub began as a digital ticket scalping agency that sold secondary tickets instead of primary event tickets like Ticketmaster. StubHub vs Viagogo: Which Is Better For You? Vivid Seats vs StubHub vs SeatGeek 2023 Update - Tickets to Concerts The website makes the ticket-buying process simple. Not every ticket includes a facility charge. By submitting your email, you agree to our, How ticket fees got so bad, and why they wont get better, This story is part of a group of stories called, Hailey Bieber, Selena Gomez, and the Easter egg-ification of the Hollywood feud, The Supreme Court signals that a terrifying attack on voting rights will vanish for now, Take a mental break with the newest Vox crossword. The mobile app comes with a Price Alert feature to let you know if there are new ticket deals for events or artists you're interested in. Please help! StubHub, represented by its in-house compliance counsel John Lawrence, quickly came under fire for the way it presents its fees. You don't just get someone's old ticket - or even riskier, a photocopy of their ticket - we reissue a brand new one just for you. Thats just scratching the surface. You may also need to pay taxes whether you purchase from the United States or Canada, but that's typical of any online ticketing service. There isn't any individual resale fee on these transactions. Since the audience on the website is millions, there are truly rare chances the tickets you put on sale will not be sold. Seller sent me wrong tickets through Ticketmaster, sale of ticketmaster digital wallet tickets, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. presale offer for Capital One cardholders, Why egg prices are surging but chicken prices are falling, U.S. senators and the Tennessee attorney general, often buy up tickets from primary sellers in bulk, Ticketmaster announced Thursday afternoon that it has canceled public ticket sale plans for Taylor Swift's upcoming "The Eras Tour.". "It just becomes a part of the overall economics of going to an event," Goldberg says. After the payment is successfully done, youll be forwarded to the confirmation page and youll receive your order number and other important details on that page. Sign into your StubHub account and click the "Sell" button in the top toolbar. Demand for Taylor Swift concert tickets exceeded every expectation, says Liberty Media CEO. }, + nine = sixteen .hide-if-no-js { No tickets available. A concern for consumers: The secondary market has seen a "rise in fraudulent, unethical and illegal activities" like ticketing scalping and ticket touting, according to Technavio, a market researcher. One broker in Los Angeles who requested anonymity for fear of retaliation from the company said Stubhub owed him more than $40,000. Registering yourself, selling on the website, buying process, and surfing on their website, nothing is complicated and every action can be carried out with ease. The rate of the service fee will fluctuate depending on the events of their agreement along with every different plan. If youre part of its Stubs A-List program a MoviePass-type service which costs $19.95 a month for up to three movies a week the fee is considered part of the subscription and you dont pay it again. If all tickets are purchased during the ARMY MEMBER Presale, there will not be a General Verified Fan Presale or General Onsale. 7 Sites like Ticketmaster to Buy Concert and Sports Tickets Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. There are exceptions for US Open matches and MLB games. Season Ticket Memberships. [2022], Ticketmaster vs Live Nation Which One Is Best Option? "A lot of these companies that live month to month or on three-month. A big concern for consumers: The secondary market has seen a "rise in fraudulent, unethical and illegal activities" like ticketing scalping and ticket touting, according to Technavio, a market researcher. He noted that some governments have considered regulating this behavior to increase transparencyCanada, for example, has banned the use of drip pricing for ticket sales. Third-party ticket sites are your best bet if you didn't get in. Sign up for The Goods newsletter. New York Knicks Tickets | 2023 NBA Tickets & Schedule - Ticketmaster In most cases, tickets arent issued until 24 hours before the event. Financial Times ranks Haas FTMBA #4 in U.S. New approach puts brain scans on the witness stand in trademark disputes, How Woodrow Wilsons racist policies eroded the Black civil service, Haas MBA student featured on new season of hit Netflix dating show Love is Blind, Do multinational corporations exploit foreign workers? This is my first time selling on Stubhub. This setup allowed Tadelis and his colleagues to compare the choices made by the two groups, such as purchases and clicks towards checkout. Presale tickets became available Nov. 15 but fans had to preregister for a chance at the early access. Click the Sell Tickets button or the Sell button on the app. There tend to be more extra and hidden fees applicable, particularly when it comes to fan-to-fan ticket reselling transactions. Ticketmaster has available refunds should the event be rescheduled, postponed, or cancelled. In short, we would suggest you go for StubHub if you like right now, but surely do try Ticketmaster next time. Danielle is the author of this solution article. While Ticketmaster will cost you two different charges, StubHub here will allow you to list the tickets on sale for free. In other cases, a reseller may be selling you tickets they haven't even secured yet. What is the difference between StubHub and Ticketmaster? The cheapest prices and best locations vary depending on the event, so it always helps to check both. The search function is one of the best in the industry, including venue map viewing and advanced filtering. }, three one = .hide-if-no-js { Ticketmaster Blog. Did you find it helpful? You will enter your community username and new password and done! You can also contribute via. The prices of tickets fluctuate and you can be charged a lot higher than the actual face value of the ticket. Sign up for the For Ticketmaster, the biggest selling point is a flexible return policy. And the main highlight of buying from StubHub is that the prices allotted can be a bit higher or lower than the face value of the tickets. You should be able to transfer them from your Ticketmaster account. Braves Tickets | Atlanta Braves - MLB.com Then, set a suitable price for your tickets. When you get to the checkout, you'll be shown the total cost of your order. Tickets for concerts and sporting events. While the service charge is allotted to each ticket, you will be charged only once for the process of the whole order. The prices and their ranges will depend on every event you have chosen. Exit/In had a string of sold-out shows recently and had to turn away groups each night, Cobb said. Swift will perform more . And the events whose tickets can be ordered will be marked on the calendar of the website. Not looking for Taylor Swift? I'm in the same boat. Due to the high demand for tickets, the prices can rise to seven skies. But its worth nothing that this case was won because the fees werent disclosed. However, it might actually be a fraud. Primary ticket dealers and resellers for events. You are allowed to sell tickets that you bought from some other ticket seller. In case you are the seller of the original ticket, itll add a service fee which is also known as the convenience charge to the total face value of the ticket. [2022], Ticketmaster vs Ticketek: Which Is Best For You? Follow Fans Also Viewed Boston Celtics See all 23 Events Orlando Magic See all 23 Events Milwaukee Bucks See all 24 Events "If you're in a hurry trying to get your tickets which of course you're going to be because of the demand it's really easy to make a quick mistake," said Chris Cobb, owner of historic rock club Exit/In in Nashville, Tennessee. Advertisement. Ticketmaster vs Stubhub: Which is Better? [2022], Ticketmaster vs Seatgeek: Which Is Right For You? I have two tickets for a concert next month, but I won't be able to attend, since I have to work on that day.I tried to sell the tickets on ticketmaster, but they're non eligible for resale on the app/website.Can I still sell them here? See all 12 articles. There seem to be a number of inquiries about ticket sales these days, particularly for the NBA teams, although the information below is meant for any kind of ticket (Broadway shows, sports, concerts, etc.). Tap Transfer. After the switch, you will enter the email address you use to access the community in order to reset your password. I have tried to call many times and have sent multiple emails, the event is tomorrow and I am unable to send the buyer their tickets, as well as transfer to my friends. This suggests, Tadelis said, that the boost to sellers from drip pricing may be even bigger for infrequent consumer purchases, such as cars or homes. It also included MIT economist Sara Fisher Ellison. In addition to having all the search categories of Stubhub, the search function also lets you seek events by entertainment genre. Press question mark to learn the rest of the keyboard shortcuts. Having all-in pricing on some platforms and not others is too confusing; it needs to be consistent across the marketplace, Consumer Reports Anna Laitin argued. Obviously, were used to paying fees anytime we buy tickets online. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. The website allows you to ask questions from other users in their community and get easier solutions. Got a confidential news tip? So, which of the two is trustworthy? Vivid Seats vs. StubHub - Which Ticket-Buying Platform is Better? - Alphr Among all those who made purchases, customers in the hidden-fee group bought tickets that were about 5% more expensive than those in the up-front fee group, buying more tickets on average for seats located closer to the field or the event stage. Sat Apr 29 2023 6:30 PM Mercedes-Benz Stadium, Atlanta, Georgia. Sign in to your original ticket provider's account and find the tickets for the event you want to transfer. There's a surefire way when buying online, experts said: First, navigate to an artist's or event venue's website and click through from there for tickets. Buy and sell your Taylor Swift tickets today. Tickets had been scheduled to go on sale to the general public Friday, Nov. 18, at 10:00 a.m. 31 uses today 4-pack ticket deals for over 15% off Score over 15% in Ticketmaster discounts when you book 4-pack tickets for you and your friends. Some of the delivery options include: When you pay a UPS delivery fee, it might be higher than the actual cost for UPS to deliver your tickets. A-List Members gain access to the best seats and the lowest prices. Which among the two has more payment options and offers tickets at rather cheaper prices? StubHubs website is very convenient to use. Tickets for Swift's show at MetLife Stadium in East Rutherford, New Jersey on May 26 are listed for as much as $21,600 each on ticket resale site StubHub. Running Up That Hill Isnt the Only Track Thats Finding New Fans After Scoring a Major Placement, Unauthorized Music Usage on TikTok Can Cost Brands Big But Theres a Way to Avoid Expensive Licensing Headaches, Sync Licensing Is Evolving Now Theres a Comprehensive Analysis of the Music Industrys Most Exciting Segment, How Sync Licensing Helped Musicians Thrive When Live Music Was Paused, Kate Bush Thanks Stranger Things Fans for Giving Running Up That Hill a New Lease on Life, Bootie Brown: The West Coast Rapper Making It Big in the Music Business, Spotify Is Riddled With Fake Streams Or Is It? Refunds can also be requested within 72 hours of purchasing your tickets. Ticket buyers and sellers say StubHub owes them after - marketplace.org There was a $19.50 delivery fee to cover expenses of mailing a ticket; a $4 facility charge set by the venue; a $4.25 order processing fee shared between the ticket seller, Ticketmaster, and the client, Live Nation, which happens to be Ticketmasters parent company; and a service fee, which was the largest, at $23.