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Until I proved I had stopped the dispute my account was frozen. Now that you know their marketplace guidelines, lets get to know their policies. You will need to enter your email and name and come up with a password. Thanks Benjamin for posting your experience on Mercari. Come up. Mercari is a growing marketplace that attracts new shoppers and sellers daily. Items, listings, photos or content that promote or glorify hatred, Terrible. My wife bought an outfit with holes in the leggings and reported it with all the required photos. You cant write a review until you confirmed receipt. This is the last response from Mercari: My son sold an item on Mercari, described it accurately, shipped it on-time, and provided good photos. Heavy, bulky items. Mercari may not be used to sell any of the following products or services: Note: Any item may be removed at the discretion of the company. First and foremost, Mercari has been in business since 2013 and if it werent a legit platform, it probably wouldnt be around today.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-banner-1','ezslot_5',132,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-banner-1-0'); Secondly, they are not running their business anonymously. Be creative but dont give false promises. Theyll look something up, see it on some crazy sale and rifle off that they want to pay those prices LOL! The second computer still hasnt arrived. Fire, flood, etc. Where in the article and comments do you see anything that would cause you to come to your conclusion? Im never gonna sell anything to people with PO BOX address again. And this particular seller STILL has not sent my items after four days! If I had verifiable proof of authenticity, Id consider doing it just to teach him a lesson (though thatd just cost me even more money/time). These slightly imperfect products are not necessarily destroyed but are sold as "seconds", at a fraction of the price of a perfect item to certain approved vendors. Dont ever buy from this place buy from a legit marketplace! I just got burned on an item with a bad description because they would not approve the return. in violation or is otherwise inappropriate Mercari may, at its discretion, otherwise facilitate the unlicensed use of copyright materials (such as They removed a CC purse I listed the other day. Cross-listing gets your products in front of more buyers, some of which might only use one platform exclusively that you would otherwise miss out on by only selling on one platform. Both state and federal laws prohibit this type of conduct. The login page will open in a new tab. (Explained by Industry Expert), How to Promote Etsy Shops to Explode Sales in 2023. My friend tried to list a replica Coach purse and the app would not complete the listing as it's against TOS. This is why big closet sellers often enlist the help of automation software to ensure that their listings don't violate the platform's terms of service. Congrats, and also I had an issues with that. Also, its good to know that Mercari invests a lot in the safety of buyers and sellers. Testifying about the crisis, Pinal County Sheriff Mark Lamb told Congress to "stop saying the border is secure, because the border is . Therefore, you can take two approaches to sell your products on Mercari. Any items sent without a tracking number are subject to cancellation, even if sent. The only thing Mercari has to be bothered with is the occasional educated buyer like yourself. They say it s being reviewed. If you fail to do these even unintentionally, the buyer may open a dispute against you and claim that the received product is not as described. Just about everyone has SOMEthing taking up space in their home that someone else would appreciate, and you can sell just about anything on Mercari listing takes just seconds! Also, using a poly mailer is the recommended way how to package clothing to sell for the lightest packages. Then, if no return confirmation, releasing the funds to the seller. disasters (such as "paradise fire", "coronavirus outbreak" etc). They needed pictures, so we had to put the puzzle together which took a few days to do (since I work full time and we had no picture of what the puzzle was to look like). OneShop is a financial technology company, not a bank. Then Mercari pushed through a rating that I didnt give, then finalized the sale and sent my money to the seller without resolution to the missing part of my sale. I had this similar problem happen to me once before with Mercari and I wish I should have learned my lesson the first time. So, to the question is Mercari legit?, the answer is definitely yes. AND I WILL MAKE SURE PEOPLE KNOW ABOUT THEIR BUSINESS PRACTICES. Reading them is crucial for sellers as well but first, they should keep in mind these: Listing any of the items that are on Mercaris Prohibited items list can have massive consequences for you. I think Ill look into E-bay. You can view ourwebsiteor have a chat with us throughMessenger. Check out seller item for sale Sorry, this post was deleted by the person who originally posted it. I honestly don't care. Mercari may not be used to sell any of the following products or services: Anything illegal Drugs including: Illegal drugs or narcotics Prescription medicines or devices, pharmaceuticals, or behind the counter drugs Products, tools, or services specifically offered or intended to be used to create or use drugs games, Advertisements or listings for objects being sought, Items you do not currently have, or that are on order, or will be We would like to show you a description here but the site won't allow us. Can they ever accidentally authenticate a fake bag? I was going to start listing with them, but think Ill just stay with eBaySO SORRY you got screwedlets hope KARMA catches up with the seller, SOON. Mercari also provides $200 in shipping insurance as well. In the event that your seller confirms shipment but does not provide a tracking number, please allow 7 days for your order to arrive. be received from the victim or another party, and the item may be The seller failed to disclose damages to this item. But they blew it, what a waste. Note: For brand-name products, serial numbers or receipts must be I sold my item within a few hours on ebay. One of the marketplaces that you may be looking at is Mercari. Prohibited Mercari Items - Items that will get you banned from Mercari. The easiest way to determine market price for your item, is to search your item on the platform and then review sold listings to gauge what people have recently paid for it. Identity theft such as user login information, Regulated financial products and services, Items not in your possession such as dropshipping. Basically, Mercari works as a middle-man between the buyer and seller, providing an environment for both parties to trade safely and securely for a percentage of the fee. MY REVIEWS WILL NOT BE KIND. Still waiting for an explanation of how my card was used. Payments are processed on the site, preventing fraud or scamming people through the site. I provided proof of my item authenticity also. Hopefully, this guide helps you with your online selling journey. Mercari sucks. Eager to learn what other sellers are saying about Mercari? . Mercari says it has credited my account with credits to be spent at Mercari for other merch but they do not show up in my profile on the Mercari app. The package was picked up from my place of business that happens to video record all shipping and receiving for security reasons. fins), Note: Bones, claws, pelts, and teeth are permitted if they are not from Mercari doesnt go the extra mile to ban or punish scammers. Bob Taylor (Keep on Punching). If a Seller lists a prohibited item, it will be The seller did not send the original receipt as promised . To avoid having your account be at risk for suspension, be sure to learn more about the prohibited Mercari items, which we'll be discussing in this blog. Mercari itself is a reliable platform but the sellers/buyers on it might not be reliable. It does not release payment to the seller until the buyer confirms that the item is delivered and it is as described. I went through paypal to get my money back. You will need to enter your email and name and come up with a password. Happened to me too. Examples of items that fall under certain categories may also be Tip 2: Try to get as accurate of a shipping weight as possible on your listings, especially if you're selling frequently (either look up the original item online to find the weight, and/or invest in a postage scale). Seller wrote me an apology saying she missed the order! THAT is outrageous to buy something and NOT have the customer service to make it right. They kept asking for it so I wanted the page to stop coming up. IVE HAD TO CONTACT MY BANK AND LET THEM HANDLE IT. Ive found this feature to suggest prices on the low end, and therefore prefer to come up with the price myself. I have personal experience with buying something not as described. Lastly, make sure that your feature photo stands out to shoppers navigating through the Mercari website. I find it hard to believe the seller could have received the package without any tracking updates so the package seems to be lost or stolen. Although its a legit platform, there are definitely possibilities of getting scammed by sellers and buyers on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-box-4','ezslot_4',131,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-4-0'); To avoid scams, you must verify your buyer or seller and know the signs to watch out for before dealing, which Ill cover shortly. First one arrived and would not power up. Mercari itself is definitely a legit e-commerce marketplace for buying and selling products. But first, let me clarify one question just in case youre asking: What are the proofs that Mercari is a legit platform? Refunds will be processed to the original form of payment no later than three (3) business days after confirmation from the Seller that the item was returned by the Buyer to the Seller. I contacted customer service every way I could find Several days later they responded with an apology but I had already lost a week's worth of business. Payments are processed on the site, preventing fraud or scamming people through the site. I was not satisfied with the purchase so I have been trying for two days to delete my account and STOP all the Mercari marketing emailsand to date after several emails back and forth I have been unable to delete my account. There is also an identification verification process to further protect all users, as well as a review system that lets each participant in the shopping experience rate the other party. remove the listing and cancel any related transactions up to and including Therefore, you need to make sure that the buyers/sellers are also reliable. I was selling a GI Joe toy gunand they banned me. Notified Mercari. Otherwise, your order will be automatically confirmed by Mercari and they will release your payment to the seller. Violates any law or government regulation, or promotes or facilitates such Describe if there are any drawbacks to your item. Well my experience was mixed. Mercari itself is definitely a trustworthy e-commerce marketplace. I have unsubscribed three times( documented). The seller loses both ways. For Mercari, these items include: Illegal items Tobacco product Drugs Alcohol FDA restricted items such as vitamins, diet products, home remedies, and homemade cosmetics (anything ingestible) I've not only contacted them through the app, but I've called them multiple times as well. NOT WORTH THE AGGRAVATION THAT YOU WILL ENCOUNTER! on If you want the easiest shipping method, use Mercari Shipping. So far I have no bad experience That goes both way. You can sell almost anything on Mercari! can you sell replicas on mercari. deemed to be a violation of our Terms of Service regardless of whether the Amazon I never used just because I dont really like Amazon as a company. If you have a high number of cancellations or return transactions on the platform, Mercari can restrict your account until it investigates the problem. If youre good and neat & tight then the buyers will take advantage of you and many will try to price shame. There are a few things I could do (I.E. That computer could very easily be wrong but that doesnt matter. In my experience, the best things to sell on Mercari are household and personal items, like clothing, shoes, electronics, toys, furniture, purses, and sports equipment. You can be permanently suspended from the platform if you commit serious violations such as selling illegal items, committing fraud, and repeating a violation of the Terms of Service. If Mercari determines that a listing is Stay away from the site or be aware you have ABSOLUTELY no protection or help and will be out your money and item If anything goes wrong !! They will hold your money until it gets to you. Customer service is horrible at best. Just the fact that I am not happy with this item, should be enough. No problem I could probably repurchase if I wanted to (havent yet). I am currently dealing with this issue. And it was not cheap. Obviously you know nothing about the truth behind Mercari. And today 21/07/21 I am surprised to receive the 2 goods, but they were 2 iphone 6 cell phone cases that should cost less than $10 each. If you received a tracking number..and it was stated as delivered by the service..then it was not the fault of the seller. Like that $20-$100 is really going to break you. 898. They are sold without the usual numbered certificate that is included with every "perfect" product and may even be marked "imperfect". Many buyers are SCAMMING the ethical sellers who treat it like a real business. Do not use this app if you are a serious seller. Mercari is NOT SAFE. Save my name, email, and website in this browser for the next time I comment. When it arrived I tried it and it didnt fit. So Im sitting here now thinking what my best option is as far as how to report this so I get reimbursed. No way! Dealing with this situation for the past week has done nothing for my situation besides give me a headache. Sign up now with a 3-day money-back guarantee! Mercari is asking buyers to rate a seller within three days of the items confirmed delivery date. Mercaris reuse report revealed that: Americans are projected to spend $160.1 billion on secondhand Items in 2021. Replica items are what are called "knockoffs". If a seller lists a prohibited item, this is a violation of terms of service that can lead to suspension or termination of the account. Its an unfair practice in my opinion. When listing an item, youll have to choose whether you want to ship on your own or let Mercari handle shipping for you. If you want to save the most (usually a few extra dollars), use Ship on Your Own. The Buyer has three (3) calendar days to mail the item back or the Return can be nulled. Items in violation of a copyright, including handmade, or other items Both parties should keep some of these commonly prohibited conducts in mind: In the event that you engage in any of these prohibited conducts, your account may be suspended or terminated. Also, what do you consider a proper reason? Do not be bullied. I have been burned by Mercari more times in the past 6 months than I have in my entire 10 years on eBay. That's what it is. No, Mercari does not sell fake products. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-large-leaderboard-2','ezslot_6',133,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-leaderboard-2-0');So to conclude the question, is Mercari legit? Hello Julie if possible can you share, the outcome of your experience. requires a download . If youve received a fake, counterfeit, or not the same item then you have 3 days from the delivery date to request a return. I was selling laptops on Mercari, every item has actual photos and very detailed description exactly matches the item. can you sell replicas on mercarichaska community center day pass. The story sounds fishy-If youve made a purchase your feedback is just that-yours (so give it, they cant slap your hands) and btw dont be nave use PayPal! On the 9th Mercari responded the following: Some shoppers might be looking to bargain, so be prepared to negotiate. Sellers don't sell on mercari. I may have hit the buy button twice nobody to con contact I will contact pay pal, the automatic rate by Mercari is a problem.There are many things that can stop someone from asking for a refund within 3 days, including mistakes made when claiming something was delivered and time waiting for the seller to communicate.Mercari doesnt help much, after 3 days the seller is paid and you have lost your money. Selling precious metals, including gold, silver, and platinum sold in Selling things you no longer need is not only a great way to clear your space and make room for yourself, but its something really anyone can do, right from home. Most of the prohibited items are pretty obvious like illegal items, weapons, drugs, etc. If youve received a fake, counterfeit, or not the same item as described in the listing, Mercari allows you to request a refund within 3 days from the delivery date. There are times, however, when the seller forgets to update tracking details after confirming shipment, so it is best to message the seller and ask for the tracking number of your order. Ive reported it to Disney, Hulu and Netflix. To verify a seller, heres what you should look out for:if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-leader-3','ezslot_16',136,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-3-0'); The first things you should look out for in the sellers profile are reviews and sales. This is an anti-spam measure in r/Mercari. As mentioned, Mercari allows you to sell practically anything that you are able to ship: electronics, clothing, household goods, and so on. It is a legitimate e-commerce marketplace that connects buyers and sellers. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. (I think they should improve this functionality of Mercari). Mercari executives including John Langerling are millionaires! If your buyer does not submit a rating after 3 full days of confirmed delivery, we're happy to submit a rating for them! Shipping was slow. So much confidence in technology is sickening. Mercari sucks IMHO! Once shipped, the seller confirms the shipment. What is my best course of action to get my money back? BUYER BEWARE! places like Ebay are better, Hi all , I have been shopping and selling on Mercari for few years I contacted the seller about another coach purse and asked to see the handle do to the fact l purchased a another purse with cracked handles . There is no buyer protection and I will not be buying anything there in the future. Pay special attention to your closet and that one drawer in every home that stores all the things you never even think about or remember you own. I have almost 1000 sales and a 5 star rating. The practice of selling "seconds" is a well established tradition for manufacturers to recover some of the cost that has gone into producing an imperfect or damaged product, rather than having to destroy an otherwsie perfectly serviceable product. Think you dont have anything worth selling? Only after you rate they release it. Youre welcome, Deborah. Got any questions or want to share your own experiences with Mercari? Please, I wont even collect from some of them because they are so nasty its not worth it. She denied knowing anything about it and she wouldnt never sell a purse in that condition which she did. Before you tap List you have to decide on the price you wish to sell the item for. However, the seller will be paid if the return doesnt receive a tracking scan by the buyer within 7 days of approval. They refused to send a return label and THEY rated the seller ON MY BEHALF!!!! This being the case, if the company noticed unusual activity on your account, it would suspend you. I guess I got lucky with my first 20 purchases. After this last step, youre ready to list it! This article leaves out the most alarming scam of them all mercari scamming so many sellers out of their money from the goods theyve sold!! The better business bureau gave them terrible ratings, and so did many other trusted company review sites. The most important part of this section is the listing title, because its what buyers initially see. Note: Kitchen cutlery and multitools that include knives are Havent had problems with ebay. Cross-selling is the practice of listing the same item across multiple online marketplaces such eBay and Poshmark. Mercari will tell you that enough canceled orders will make an account look bad, but thats impossible because all the person has to do to boost their ratings is make a heap of really small purchases. If you want to use the Mercari app, youll have to download it from an App Store or Google Play, and of course, set up an account. Never ask for personal information no matter whether you are a buyer or a seller, Never provide false information for tax-related inquiries, Never open a dispute against a seller without any fair reason, Mistakenly selected the wrong size and color, Bought it offline and dont need the item anymore. Tip 1: Just jump in and try it! Know the laws in your state!???????? I agree. In addition to that, Mercari will give you a badge of Fast responder if you chat with your shoppers within 24 hours of getting a message; which further makes you stand out as a seller. Can you sell fake stuff on Mercari? You could attempt to send a stern letter from a lawyer to this scam buyer. Please know, how much I really enjoyed your class! Nothing another read through wont catch. I have been in constant contact with Mercari and received the following: STAY AWAY! Use of them does not imply any affiliation with or endorsement by them. It's really disappointing. Congrats on the refund, in your situation is the refund made to your payment method or is it that crappy Mercari credits scam? I am passionate about anything that touches entrepreneurship and on this website I share my experience with people about different online services and platforms. Furthermore, buyers are eligible to get the refunds for fair reasons such as: However, Mercari will deny the buyers request for reasons like: For valid reasons, can request a return from their items Order Status page. How do? It is pointless for a buy buyer get rated. Selling any product under the prohibited list is forbidden on most e-commerce websites. I feel bad for any buyers didnt notice difference between in replica and Authentic. On the second and third listings, I clicked add to cart, checked out immediately, and then the sellers cancelled the transactions within minutes of paying the full asking price. So, the answer to your question is that you can pay for items during checkout with PayPal but you cant get paid with it. IVE BEEN SCAMMED AND STILL WAITING FOR 2 MOS FOR MY MONEY. Sellers and scammers can exploit the policy. Press question mark to learn the rest of the keyboard shortcuts. Seasoned sellers send out offers every week if not daily to nudge interested users into purchasing. At the cost of those of us that have not stood up and challenged them. I even sent their rap sheets. Now they suddenly want to be law abiding Im calling a spade a spade. As I said already in the post, everyone that is buying and selling stuff has to be careful. Can You Transfer Money From Venmo to PayPal? That is a VERO item. Never have they released money to a seller the day you bought it!! No worries, if your order has not received any tracking updates by October 8, 2020, please let us know and we will revisit this case. Seller acted intentionally or not. They simply issued a credit and well, done! They get rated as buyers to. ), Items used for identity theft or scammers, Financial products (ex. Very annoying and frustrating and ultimately as big waste of time. Therefore, make sure that your listing details are completely accurate to avoid such incidents. of highest caliber, I thought you might want know, and move to correct these minor blemishes. Its not like eBay or Amazon are any better, in fact they are worse, much worse. The remedy is apparently to never leave even $10 in your Mercari account Deposit to your bank account every sale because. When I purchased a knock off Louis Vuitton at an estate sale, I was told it was authentic. I will look elsewhere for the items I am in need of. Read the 8 tips below on how to sell on Mercari fast. Last week I was reported for counterfeit items and my account was suspended. A Chinese woman with the PO BOX address bought a laptop from me and lied to me about receiving the item. However, there are situations when a weird and unique product becomes easier to sell on online marketplaces. However, if you are found guilty, then you will need to say goodbye to the marketplace. or activity that in general: The list of Prohibited Items may be updated from time to time at Mercaris if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-1','ezslot_10',134,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-1-0');And the answer to the question, how safe is Mercari largely depends on how good you are at verifying your seller or buyer when dealing. Penalties for doing such are not worth it. You can access your listings at any time by going to your profile then go to Selling and finally to Listings. Hey Jessica, It depends! Any item that appears to be inauthentic will be reviewed and potentially removed from the platform . list of prohibited items. He has a Bachelor's Degree in Economics from UNC Chapel Hill, and works in data analytics and marketing. Next, youll be asked to add your phone number. You need to understand that Mercari is just a marketplace where buyers and sellers meet. Mercari Shipping - sell across the United States. Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management. It is not a safe platform for buying. We cant reach Mercari by phone, and via chat Mercari is not being responsive at all. Thats it for sellers!if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'ecomsay_com-netboard-2','ezslot_23',141,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-netboard-2-0'); Keeping these tips in mind is crucial for you to sell safely and avoid getting scammed. If you want to use the app you must be ready to share your: Note that Mercari is currently only available in the United States, the United Kingdom and Japan. Then told me I would only get a refund after I sent the items back and were received by the seller, they also told me that I better get a receipt! There is a 10% selling fee for each item on Mercari. To resolve the account suspension issue, you must contact Mercari customer service. The customer service is TERRIBLE and they will allow people to scam you, stalk and now apparently you must RE-verify your device, DESPITE BEING a Highly trusted seller! You should have received a refund for them misrepresenting it. Sellers get scammed constantly. Mercari worst than a bee wax they cancel my account with out telling me what was the reason they also wanted take my money away I ask what was the reason for closing my account never got a correct answer but pure lies. Yes, you can trust Mercari but not the sellers/buyers on their platform. But they give you 3 days to rate them. Hashtags are optional, and give you more opportunities to appear for searches. Whenever a seller lists a prohibited item, it will be against their Terms of Service regardless of whether the seller acted intentionally or not. 2023 Crosslist BV. As such, pictures are one of the few items buyers use to determine if they want to buy, so make sure your photos are on point. The days of sketchy meetups in parking lots are over! Can I recover my money from Mercari? on this subject with an avenue for everyones feedback. That I earned . I purchased an item that was damaged beyond repair. DONT USE!!! On Mercari, shoppers have the option to like listings by pressing the heart icon. Most sites to sell things have account setups that take hours to complete. I initiated a return. Counterfeit items, misrepresented items. They are the worst. I just had someone purchase some Oakley sunglasses off me and I think I'll pass on selling on there. OneShop is a great software to get you started with. They see what is being messaged between buyer and seller. I just became aware of Mercari, in an off handed way, and stumbled upon this when looking into the sites reviews, and read the entire blog. You can buy old but still good quality products from accounts on Mercari. Therefore, you should always avoid selling items that are not allowed by Mercari. This fee is charged based on the item price for a completed sale and is applied to all forms of payment received from the buyer.