I am so impressed with the whole experience we had with our advisor Levent (Tyrell 118625). I will update my review once shutters have been installed. 2023 Trustpilot A/S. Continue until the old cord is completely replaced by the new cord. Arrived on time and fitted blinds very quickly.Fast and efficient service. I've used them and will be using them again. To relieve this, locate the cog which sits where the blinds cords enter the headrail, then nudge it with a screwdriver or pen until it becomes loose. Wish I had done that in the first place rather than have this company waste almost a month of my time! The service and courtesy is excellent.USHER - 118533 Provided me with an excellent service. Antcliffsp 118489 came out to measure for shutters on 2 Bay windows. Mike Carroway. Welcome to the Digital Spy forums. The slat will last longer as it is thicker than Hilarys (their sister company who makes them is called Arena) and really is worth the extra 20 quid or so. He displayed in-depth knowledge of all the Hillary's products. Friendly, helpful advice and good workmanship fitting after delivery. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. So glad I chose hilarys over the other companies. Would highly recommend as we love our new blinds expertly fitted by Neil and will definitely be calling on him in the future. Hillarys is a manufacturer and retailer of made-to-measure window blinds, window shutters, curtains, and awnings. Once re-inserted, your blind will tilt like new. http://www.hillarys.co.uk/blinds-range/Like us on Facebook - https://www.facebook.com/LoveHillarys Follow us on Twitter - https://www.twitter.com/HillarysBlinds Follow us on Pinterest - http://www.pinterest.com/hillarysblinds/ Thank you for sharing this with us and for the recommendation, please do spread the word!Laura. It goes against our guidelines to offer incentives for reviews. The two windows came in at 240, which was double the quote from the local competition. Our rep, Jason was knowledgeable and helpful from the start. He is professional, knowledgeable and so friendly. Apparently this is company policy. I had someone round to measure up; he sent me a written estimate of 1600. Add cord cleats or nails to securely wrap the cords around. From the measurements to the fitting the service was very professional.Craig (palace) was very efficient and made an excellent job of hanging the curtains.. Greg Stanton - 116067. So unprofessional. #myhillaryshome. Measure the window's width from left to right. Industry: Consumer Product Manufacturing. Thanks for sharing.Laura. The blinds are great quality and weve received amazing service. But because they were installed more than 5 years ago Hillarys said that they arent able to provide any help ordering a replacement part. Revenue: $100 to $500 million (USD) Competitors: Thomas Sanderson, Blinds to Go / Le March du Store, Carpetright. The day of the fitting we were incredibly impressed with the way he worked and his eye to detail and perfection . If your Vertical blind is in a high usage area, such as a kitchen, you may find that you need to clean it more frequently to remove stubborn stains. He was professional, friendly and informative. He added that Clinton got a kick out of seeing a light-hearted NY Magazine photo-essay of her various glasses-wearing poses during recent Senate testimony which he said she saw crystal clear.. We were well looked after and advised by our consultant Neil Evans who also came back to expertly fit them. Hillarys. He sounds as though he has done a great job so can see why you're so happy .Thanks againLaura. 7 working days to reply.NOTHING.Not a happy bunny. When I said I wasn't, he said he could reduce it - to 1000. Youll notice a long rod running the width of the blind, which should be inserted into a mechanism on the side of your blind where the wand or cords are located. Just google hillarys and watchdog. Customer service was polite, but rubbish at helping me out, telling me Id have to wait another 2 weeks for an appointment! They are a highly recommended company. The answer might be retrofitting your current window covering. The starting price is always a joke, like Thomas Sanderson or the double glazing cowboys. Getty Images. He was so professional and friendly and his advice was spot on. Mumsnet carries some affiliate marketing links, so if you buy something through our posts, we may get a small share of the sale (more details here). JulianHJ 8,550 posts 249 months [report] [news]. Thank you Don. We used Hillarys and found them very good, you do need to haggle quite hard on the price though. WASHINGTON Secretary of State Hillary Rodham Clintons new eyeglasses arent just a new look they have a special lens thats used to treat double vision, eye doctors told The Post. All in all, a very pleasant experience with Hilary's blinds. He was freindly and helpful, discussing the range of options before we decided. The first guy just completely ignored us then it got escalated & sorted. Our experience with Hilary's blinds was smooth and pleasant from ordering to fitting. Extremely efficient and professional service. Would never use HilaryBlinds. Would def recommend. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. We got a quote from them and it was something like 300 more than from a local supplier. We are happy with them. He kept me up to date on his arrival, he was courteous and worked methodically and took great care when in our home. I got new blinds from them for my old mother's house a while back after I got new double glazing in. This kind of prism helps for people who are experiencing double vision, said Dr. Vike Vicente, a pediatric ophthalmologist in Bethesda, Md. There was absolutely NO 'high pressure' sales spin and he was calm and helpful throughout. Insights into Hillarys Blinds Based on 20 survey responses Areas for improvement Support from manager Inclusive work environment Energising work tasks Stressful, average salary for very long hours, forced to work weekends to complete office tasks, disgruntled workforce Senior Management (Former Employee) - South of England - 27 March 2022 Hillarys installed our Roman blinds in the dining room and some Venetian blinds in my office. RICHARD - 117957 - met our requirements to a very high standard with professionalism. ?.Be warned people,Never again.Just want your money,then adios.We purchased 3 sets of curtains with matching cushion covers x4.costing in excess of 1000.The response was very negative.We were told we should have read the instructions,there were none.Very rude. Sorry, your sample basket is full. With the cords detached, lower your blind as far as it will go using the sidewinder chain. We believe a childs world should be safe and secure, which is why we fit child safety devices on all of our Roman blinds. Hi Don,We are so pleased to hear you're happy with the service and product provided and you enjoyed your experience with us! I wish Id never bought shutters from them. Beautiful orange and pumpkin coloured curtains with thermal linings were fantastic, thick and luscious. 216800) quoted for my shutters. The colour and style is spot on, and the whole process was quick, easy and fuss free. I paid more than half of this curtains already and no idea when those will be fixed!!! Sigh. I explained they were way more expensive than the alternative and he offered to price-match. Loads of support, loads of training offered to further knowledge and skills. Not for what you get To get a made to measure blind fitted at you're window Hillarys Blinds offer a pretty fair price. Computerlove. Hilary's. The quality of them is excellent and they look beautiful. Problems included the chains being too slack (and snagging over the louvres), wide gaps between the blind and wall, head rails too short and insufficient louvres to fill the window gap. Would definitely recommend , Kevin Waterloo had measured and fitted our blinds twice. and he deserves to be awarded 5* and be named 'Advisor of the Year'.The blinds were excellent and exactly as ordered. We often link to other websites, but we can't be responsible for their content. Your 10% discount will be sent to your email address shortly. Great job. Find out how we combat fake reviews. Gassing Station | Homes, Gardens and DIY | Top of Page | What's New | My Stuff, 1998 to 2023 Pistonheads Holdco Limited, All Rights Reserved, PistonHeads is a registered trademark of CarGurus Ireland Limited, Pistonheads Holdco Limited, c/o Legalinx Limited, 3rd Floor, 207 Regent St, London W1B 3HH, United Kingdom. Thank you, again, Pete. Tie knots on the end of the new cord . Wanted full amount.I would not pay all until satisfied.Blinds arrived,one lot too short,reordered,replaced.Then rail would not work!Reordered,arranged date I had to cancel as family were coming.Told Dandelion to phone to rearrange.Still waiting. 2023 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. Payment can be made by calling the number above WRITE TO US AT: Darwin Building 2 Colwick Quays Business park Private Road No. Thanks for taking the time to share this with us.Laura. It sells via a network of approximately 1200 self-employed advisors across Great Britain and Ireland. We use dedicated people and clever technology to safeguard our platform. Id buy from them again. 3.3 Work-Life Balance. Sign up to our newsletter and receive 10% off your first order. Read Our Easy to Follow Troubleshooting Guide from Hillarys and get Your Blind Back in Working Order. Highly recommended, Hi Dave,Great comments,thank you for sharing and recommending our service.Tom, Annbrose 118584came in January and helped us choose our blinds . Take a look at our short video to see how the fantastic system works. I am a bit nervous about getting someone to visit and then finding out the blinds are horrendously expensive and I don't like the patterns they have on offer. Recommend. Youd never know the difference, he said. Type: Company - Private. Is really a shame that the client need to contact Hillarys to know those things and also that they dont have a new adviser to cover the initial one. The fitting was quick, clean and tidy. He was incredibly helpful and friendly. Mrs Chris Couch. He was very friendly and knowledgeable, and I am thrilled with the end result. Clean and tidy. We were very agressive when negotiating price & got around 25% off the initial price! 11/11/11 - 06:40 #12. That's it, your sample basket is full. For retrofit applications, you'll need to speak with a Somfy Expert to inquire if it's possible to add Somfy motorization to your existing system. I called a local shutter company who cant help either as they are custom made and they said its standard practice for them to make extra slats and do provide after care for customers who purchase from them with no imposed time limit. We had a very minor problem a few months later with the mechanism and they came back the day after I called to check it out. A week later a telesales rep called to see if we wanted them. Have you used their made to measure service and are they any good and how expensive are they? CEO Approval. 06/07/2020 22:52. He knocked about 50 off when we didn't seem keen, and we said we'd think about it. All. HIGHLY RECOMMENDED AND WELL WORTH FIVE STARS! Find out how we combat fake reviews. Date of experience: 23 February 2023 Reply from Hillarys The cords that operate our Pleated, Wooden and Faux Wood blinds are all fitted with plastic breakaway consolidators as a safety precaution. Find out how to keep your blinds looking great with regular cleaning and maintenance. You get your own account manager to contact once a week to discuss any issues etc. So we didn't use them. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I called customers services over a year ago , no one came to rectify the problem. A week or so later someone rang me to ask if I was happy with the quote. Anybody whos had a head injury, as the Secretary of State did, it could affect the way your eyes move, he said. These small, tassel-like devices are designed to come apart when put under pressure, and are easily put back together again. It is always me chasing them, theyre never proactive or forthcoming in resolving the situation. From your comments I am not sure that I will use them. Yesterday he installed 15 blinds on our new build and his service once again was 5 star. If youd like to join in, please sign in or register. We ordered during the January sale and so the price was also very reasonable and for such high quality product. Step 2. We have the wooden slatted ones and some placcy verticals. To finish, reattach the cords at the back of your blind. It's just as simple to. To comment on this thread you need to create a Mumsnet account. The price was broadly in line, and their service fixing an issue 18 months later was good too. There's been a similar thread on DS recently on the same subject. If your blind has loose cords at the back, it is because this device has been activated, temporarily detaching the cord from the blind. My blinds that he fitted are beautiful, the quality and Care that was put into fitting them are of excellent Standard Thank you!, Very happy with the service from hillerys Aqeel was very helpful with picking the right roller blinds. I don't know how much difference there is in price between custom and ready-made but it might give you some idea of cost. Hillarys recently installed seven vertical blinds at our home and we were not happy with the fitting of any of them. Just a warning about the after care service which is appalling. Hillary's blinds are consistent and verry good value for money, they last years. Presumably they mean by the hand of a blind person randomly attacking our blind with a pair of scissors. Verification can help ensure real people write reviews about real companies. And if you like what you see, why not arrange an in-home appointment for an up close and personal view?Arrange an in-home appointment https://www.hillarys.co.uk/arrange-an-appointment/Like us on Facebook - https://www.facebook.com/LoveHillarys Follow us on Twitter - https://www.twitter.com/HillarysBlinds Find us on Google+ - https://plus.google.com/+hillarysblinds/ Follow us on Pinterest - http://www.pinterest.com/hillarysblinds/ I am rubbish at getting stuff done in the house. The blinds are stylish.Would definitely use Hillarys again for all my future needs Hi Emma,We're over the moon to hear you're pleased with your new curtains and blinds - they certainly sound divine I'll be sure to share your kind review, thank you!Wed love to see the outcome, and were running a competition for our customers to enter giving you the chance to win back the cost of your order! There was a programme on BBC watchdog about the shite job they made and the difficulties they had getting them repaired. Not very encouraging - methinks Watchdog didn't do it any favours. Paid every week once fittings have been completed.