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I had extra time so I waited for them to open. We are using cookies to give you the best experience on our website. What do you think about Lufthansa's new seat policy? The economy class passengers are the worst affected. This isnt a huge deal, as your connecting flight within Europe will probably be relatively short. Our mileage bargains also offer you particularly attractive deals to selected destinations worldwide. Turkish took good care of me - but I thought it was strange. The amendment fee does not create an entitlement to the selected seat number or category. Save money on airfare by searching for cheap flight tickets on KAYAK. Turns out that the SFO-> Frankfurt flight is on United, the remaining are on Lufthansa (codeshare). Some of these seats are located in the emergency exit rows. On one occasion after asking for a supervisor we were told it was probably United's fault. and when leaving Germany they demand to see your entry stamp into the EU.. Your feedback is important in helping us keep our community safe. If you dont like your seat, youll have to pay an amendment fee, starting at $35. Update from a booking on Jan25 2022 - Long haul flight from SFO to BLR involving Air Canada and Lufthansa with 2 kids (2 and 9 years). To use our mobile site, please enable JavaScript. Then as now, paying considerably more than other carriers for the direct flight and Lufthansa quality. The 50/$70 'amendment' fee on roundtrip flights could be a huge factor for those choosing between full-service Lufthansa and low-cost airlines on shorter flights. But United said I had to pick my seats. I really enjoyed that flight. Find Cheap Flights. Carry out upgrades, receive special access to advance seat On the plane it was obvious that there were many open economy seats. At the Austrian Airlines Service Center. I recently flew with Lufthansa from London to Frankfurt and then on to Singapore. You check in for a flight operated by Lufthansa, SWISS or Austrian Airlines. I was offered a refund for the seats but I have yet to see it. Let us know in the comments! If you would like to change this seat, an amendment fee starting from EUR 25/CHF 35/USD 35 will be charged with effect from 21.6.2022. Using your booking code you have access to all your flights. They have adopted so much of cost cutting measures which reflects in their service quality, type of meals, cleanliness and upkeep of aircrafts, unfriendly crew behaviour etc. If you're flying Economy Light, your seat is currently assigned only at check-in. You are fluent in the German or English language. Since when is anything with LH best available? I flew Lufthansa r/t SEA to ATH, January 2022. Fares that include a large carry-on usually come with some kind of a decent seat included, plus "priority" boarding. Last night, I noticed that my seats are missing again! On all of these flights I ended up getting my prefered type of seat - a window seat when I checked in. All seats will convert into a bed that measures at least two metres long, which is great news for taller passengers. I go to the gate and find that I have been pushed all the way back into the airplane without notification nor explanation. What more can you ask for? Advanced seat reservation is available on all Austrian Airlines operated flights for passengers holding an Austrian Airlines flight ticket. The outbound flight featured such outrageously bad service and manners that I thought I was in an SNL skit about Nazi flight attendants. You can see the exact position of the seats on the seat maps. Or are they now making departing pax do passport controls work? The A350s will have three suites with up to four seats each. The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered. #flyingwhilejewish. What happens if you can't produce an entry stamp? I flew three airlines in my trip to Greece from California. As a matter of fact that change was enough to where I now AVOID Lufthansa whenever possible! 7. I paid nearly 60 euros for a preferred economy aisle seat on my last long haul from FRA to YVR. I had to pay $280 US to check one. I have just noticed heightened scrutiny since the beginning of the year. LFH flights service have been deteriorating significantly both on the ground and on air. Valid carrier: This upgrade may only be used on multi-cabin international Lufthansa flights and is subject to availability. Normally fly delta or klm. Got to the gate with my boarding passboarding denied. Online seat selection is free of charge from 23 hours before your flight departure. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. SO ! My outbound ticket included two checked bags at no cost. Who benefits from this code share malarkey? Or the pre-selection is Anyone worried, like I was, that we were going to get a 2017-era business class seat can rest easy thanks to the inclusion of the latest technology. Thanks Lufthansa. Lufthansa,,, you need to get a grip and listen to what your customers are saying to you. Benefits. To request the refund, you must call the Service Centre. To be honest, Skyteam offers the most competitive product in Europe. To reserve seats in emergency exit rows, the following conditions apply: In order to ensure safety, Lufthansa is, before departure, entitled to assign a different seat to passengers who cannot meet these requirements. Conclusion. But with this, they will soon be topping the charts. They are never price competitive, never flexible (OS is even worse than LH in that regard), the inflight product in Economy, Premium Economy and Business is subpar and increasingly their aircraft are old and shabby, I flew a 29 year old A320 from VIE to FRA on Friday that was in rough shape interior wise. I will not travel Lufthansa next time seat selection policy is totally wrong. I recently flew with Lufthansa from London to Frankfurt and then on to Singapore. I used to get excited to fly them (most of the time economy or premium economy) but the light fares and the fact that strong liquor are not included anymore was already a turn-off. But with this, they will soon be topping the charts. As a Lufthansa First Class or Business Class passenger, seats are reserved for you in the train's 1st Class compartment. Reminder Wake up call. B) Why are you not refunding them when you change their seats ? What if one refuses to do so? We should be OK strike wise. (adsbygoogle = window.adsbygoogle || []).push({}); Do you like to sit by the window, do you love your aisle seat or do you want more legroom during the flight? No, Lufthansa is not a racist company. Based in New Delhi, India. If an unforeseen flight disruption results in you needing to be rebooked onto another flight, on which there is no equivalent seat available to you. You are capable of reading and understanding instructions and of complying with the orders of the crew in the event of an emergency. Lufthansa Miles & More Program Changes 2024, German Politicians No Longer Get Free Lufthansa Elite Status, Qatar Airways Wants To Buy Lufthansa Stake (But Probably Wont), Please view our advertising policy page for additional details about our partners, Do include a carry-on, the standard food & beverage offerings in economy, and the ability to earn miles and status credits, Dont include seat assignments in advance or refunds; for a fee you can book advance seat assignments and get a checked bag. Oh, well. But for now I have left that behind and am enjoying my trip. Hope this helps some people who arent aware of this - dont book a bag! Was very happy with this flight 9 years ago. Bear in mind that they are dealing with a high volume of requests and so cannot process refunds within the usual time limits. 5 star? Luft was my go to European airline but teutonic idiocy is obvious here. I am back to square one Having paid for seats and having them disappear. Lufthansa airline completely ignored all the information presented to them. Book your flights with Yatra.com and hold your seat for free. You are able to carry out the instructed tasks without the help of a companion, parent or other relative. - I am looking into LH1153 on July 17th (748 PMI-FRA) and for C class, website says " Seat reservations are not possible on this flight." Is that a sign of overbooking? Lufthansa will begin randomly allocating seats during check-in for base economy tickets. Seat reservations on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines. This website uses the following additional cookies: (List the cookies that you are using on the website here.). As far as the worst European business class goes, Lufthansa is simply unrivalled. 5 years ago. Never again! We are traveling from SFO to Valencia this Tuesday 2/21 . That seemed odd since I had previously seen them on United. The seat is reserved at least 52 hours before departure. Please note, however, that for safety reasons there may be restrictions on your choice. Oh and Star Alliance gold members don't get luggage on Economy Light fares either.. To be honest, Skyteam offers the most competitive product in Europe. I would bet that Lufthansa's competitors in this market also charge similar fees. Service and perks were mediocre at best. Like that old Seinfeld episode when Jerry rents a car Lufthansa knows how to take the reservation (and the money) but does not know how to hold the reservation, which is the point of the reservation! For Friday, 17 February, the German union ver.di has called for a one-day strike at various airports in Germany. If a flight itinerary is changed by Lufthansa, e.g. Child fare - children aged between 2 and 12 years require their own seat and can travel for 75% of the regular price of the . You can pick seats by calling them at 800-645-3880. I will not fly Lufthansa any more. From pampering, courteous airlines to extorting from paying pax, seen all in 7 decades. However, the dynamic changes in medium- or long-haul flights, where the importance of padded seats and hot meals is much more. You can make an advance seat reservation, rebook or cancel a flight, request special meals and book a Rail&Fly ticket at any time. If you buy a fare that won't allow you to select something in advance, then this of course means a much higher probability of a middle seat if the flight is quite busy. I'm grateful to the posters, something new I've learned when booking a code share (ta && ta.queueForLoad ? If they apply this to SEN, I will try hard to avoid LH wherever possible. All Lufthansa flights have been cancelled. It is usually labeled "Airline Reference Code" or something like that. You have to wait your turn based on the type of fare you purchase, and being at the back of the line carries risks that are common sense. The only thing I dont blame them for is their current business class product. C) Why are you agents playing some ridiculous game of ping pong with sending customers back and forth to different gates ? I picked seats on Lufthansa and every time I checked, they still showed up. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. Please also note that any carry-on baggage must be stowed in overhead bins as no items may be put near or under the seats of an emergency exit row during take-off and landing. Just rechecked my booking, inbound Toronto > Frankfurt is operated by Air Canada. On austrian.com, brusselsairlines.com and lufthansa.com a seat reservation is only possible after the PNR has been created, not during the initial flight booking. Thanks Lufthansa. Are Americans suddenly sneaking into the EU or overstaying their visa free periods in Germany? As Lufthansa described this option up until now: Of course, all the remaining seats can still be selected free of charge once check-in for the relevant flight begins, usually from 23 hours before departure. You'd lose some money, then, because Lufthansa Group's primary competitors are ULCCs, and even they tend to be somewhat reasonable with ancillary fees. seat 3A). This is stated on their website that they do accept this but you have to claim this at the check in counter at the time being. reservation as a status customer and benefit from automated check-in. Because you need your AC confirmation number. (Yeah I now believe what those Jewish passengers went through with Lufthansa agents at Frankfurt). Starting June 21st, the German carrier will charge a 25/$35 fee for anyone looking to change their seats in Economy Light. I will NOT be flying with you again. Photo: Lufthansa, Lufthansa To Charge For Seat Selection On Economy Light Tickets. Currently, seat selection is free during check-in, 23 hours before the flight, and paid at any . The only improvement was that we were able to get connected quickly. This morning I was assigned a seat toward the back of the plane but not the aisle I had requested. I hope Im never forced to need that airline again. I flew with them last month for the first time. Of course, he proceeded to tell the flight attendant just exactly how important he was to the whole health of Delta airlines. Easy! You make changes to your journey and thus alter your route. Airlibe management should review this situation and take corrective action to restore the glory. There are no operational reasons that would prevent a seat change. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. I had to check in, pick seats, and make amendments on two of the airlines with no problem. Ski Helmet on Frontier Airline 7:23 pm. In total, there will be six different business class seat types to choose from, with some including a bed of up to 2.2 metres, a baby bassinet, or extra work and storage space. I always checked in . You never know what it will be. Sometimes, the price of a code share is less. At least KLM is trying to update their fleet as quickly as they can however Lufthansa continues to proceed at a glacial pace with its quintessential smugness and hubris- we can charge high fares and provide customers with a substandard experience because we can! Once you have the PNR for the operating airline (which you can get from the airline you booked through) you should be able to go to the operating airlines website, enter it, and pick your seats assuming your fare class allows it. With the old policy, you could select any empty standard economy seat 24 hours before departure, when check-in opens. Lufthansa Booking +1830299 (3190 . Tall people flying 6:03 pm. Furthermore, when you book an award ticket as a Flyingblue Gold/Platinum for someone else, they will receive all your elite benefits (lounge access, suitcase, skypriority) even if you don't fly with them. To use our mobile site, please enable JavaScript. As of June 1, 2022, Lufthansa will assign economy seats at the time of check-in when traveling on Economy Light fares.